Team Lead - Prescot, United Kingdom - Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust
Mersey Care NHS Foundation Trust
Verified Company
Prescot, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
The post-holder will deputise for the Clinical Team Manager within the service, and support the development of staff within a high-pressured environment

Hold a reduced caseload where required and deliver evidence-based interventions to clients in one-to-one and/or group settings

Develop, support and deliver training in innovative practice to practitioners, and other staff within the service

Raise awareness of the service with colleagues from external statutory and non[1]statutory organisations


Take a lead role in a key area of service development which may include focus on KPIs; Perinatal; Long Term Health Conditions (LTHCs); Older Adults; BAME / Diversity; LGBTQI+ etc.

Support the development of links with Primary Care, Secondary Care, GP's and service users in non-statutory organisations, especially services supporting minority groups

Provide line management, and clinical case management/clinical supervision as required to team members

Support staff and the service to achieve key performance indicator (KPI) targets

Contribute to Leadership and Team meetings

Support the service in improving the quality of service provision

Support with complaint resolution (both local resolutions, and investigations of formal complaints)

Main Duties

Please see attached job description for full details of the role and responsibilities.

Working for our Organisation

As a values based organisation, we've worked hard to create and keep our values updated.

They're a big part of Mersey Care and our processes:

recruitment, recognition, appraisal and leadership and we have an expectation of everyone to embrace them in all they do.


  • Continuous improvement: Innovation, improvement, and celebration. Service excellence and quality.
  • Accountability: Commitment, agility, and ownership. Thriving teamwork.
  • Respect: Belonging and inclusion. Respect and civility.
  • Enthusiasm: Compassionate and personalised care. Engagement, communication, and collaboration.
  • Support: Health and wellbeing. Restorative just and learning culture.
Our strategic aims focus on our people, our future, our resources, and our services.

The Trust's inhouse occupational health and wellbeing service is available for all staff. The service runs health promotion programmes and initiatives to support colleagues to live well.


At Mersey Care we offer 27 days annual leave for full time employees, increasing to 29 after 5 years and 33 after 10 years.

Details of Job Description

Please see attached job description for details of role


All post holders will agree to: - Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust. - Role model the values of the Trust - Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support
- in all activities and interactions with employees, service users and other stakeholders.
  • Challenge the stigma associated with mental health and learning difficulties.
  • Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.'
  • Work across professional and organisational boundaries to improve services for all.
  • Maintain their specific knowledge base and develop new skills.
  • Value the contribution of the patient/ service user voice.
  • Operate within any organisational codes of practice or those from a relevant professional body.
  • Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders.
  • Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended.
  • Comply with all health and safety legislation and local policies and procedures.
  • Adhere to all organisational policies.
  • Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency and also how technology can empower service users in a digital environment.
  • Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees.
  • Attend a one day Just and Learning & Civility and Respect training workshop.
  • Be an ambassador for Just & Learning and Civility & Respect following the training.
  • Positively advocate the just and learning culture within your team.
  • Be a confident supporter and implementer of the Trust CARES Values including Civility & Respect within your team. 02/02/2
  • Support their team/services to create a positive environment for Just and Learning Cult
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