Ground Operations Executive - Leeds Bradford Airport, United Kingdom - Jet2 and Jet2holidays

Jet2 and Jet2holidays
Jet2 and Jet2holidays
Verified Company
Leeds Bradford Airport, United Kingdom

2 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Fixed Term

  • 40 Hours

Salary

  • Excellent

Country

  • U.K

What you will be doing...

  • We have an exciting opportunity to join our
-
Central Ground Operations Team on a fixed term basis
-
, at our
-
Head Office at
-
Leeds Bradford Airport. Reporting to the
-
Ground Operations Supervisor, this role
-
supports the department and our airport-based Ground Operations Teams across
-
key point of contact for all Ground Operations related matters and will
-
proactively promote a safe and 'just' culture across the network by providing
-
expertise, guidance and advice to
-
colleagues and
-
third-party service providers alike. In this role you will ensure
-
consistency of service and
-
sharing of best practices whilst delivering a
-
first class, friendly service to our
-
internal and external customers.

Key responsibilities will include -

  • Acting as a key contact for all i
    mmigration matters, including the processing of incorrectly documented passengers,
    promotion of best practice, and assistance with
    system development:
  • Assisting with
    Special Assistance & other medical matters, providing
    guidance to the wider business
  • Close
    communication with Ground Operations colleagues to drive
    safety promotion and ensure
    compliance with company procedures and
    consistency of service across all operational areas
  • Assistance with the company
    Charter Programme and any relevant lease aircraft operations from a Ground Operations perspective
  • Ensuring clear and effective communication via
    company systems and
    newsletters:
  • Supporting the department with
    administration such as orders and invoicing

What Skills and Experience will you need?
-
Role Model behaviours and will have extensive previous experience within an
-
airside or customer facing Ground Operations role. You will have first-hand experience of
-
check-in and passenger processing systems and a thorough knowledge o
-
f PRM operations and
-
immigration requirements. You will be
-
enthusiastic,
-
self motivated, have excellent
-
planning and organisational skills, as well as a passion for
-
delivering excellent customer service. Knowledge of a
-
European language, ideally Spanish would be an advantage an
-
d strong IT skills are essential.
What Can We Offer You?
We offer our valued colleagues a range of benefits including:

  • Free Car Parking
  • Contributory pension scheme
  • 3 x Salary Life Assurance
  • 34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
  • Option to buy and sell annual leave
  • Cycle to Work Scheme
  • Career progression opportunities
  • Access to Mental Health First Aiders
  • Employee Assistance Programme including professional counselling
  • Recommend a Friend scheme (£250 for successful referrals)
  • Many retail discounts on travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
  • Help us to send our allimportant customers on holiday with
-
Jet2holidays*Division**
Careers With Us

  • Airline

Careers Dept

  • Operations

Careers Team

  • Ground Operations
  • Central Support

Business Area

  • Ground Operations
Uk


Team

  • Administrator
  • Ground Ops
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