Customer Services Coordinator - Colchester, United Kingdom - Concurrent Technologies

Concurrent Technologies

Verified Company

Colchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Company

Concurrent Technologies designs a range of high-performance Intel processor boards, switches, networking, storage, and software products for use in embedded computing solutions.

We manufacture our board products in our Colchester, UK based factory to meet the highest level of inspection standards for long life cycle, reliable operation.

Our products are used by many of the world's leading integrators within the Defence, Security, Aerospace, Telecommunications, Transportation, Medical and Industrial markets and are designed to be operated in a range of temperatures and environments from benign to extreme rugged.

The company operates facilities in Colchester and Theale in the United Kingdom and Woburn, MA in the United States.

We are supported by a world-wide network of distributors and manufacturers' representatives to ensure that local support is always available to our customers.

Concurrent Technologies is a public company, quoted on AIM on the London Stock Exchange.

The Role

Reporting to the Head of Supply Chain, the Customer Services Administrator will play a pivotal role in providing excellent customer care, whilst also supporting the wider operations team in achieving orders and deliverables.

Overall, this is an exciting opportunity for a people-orientated individual who is looking to take the next step in their career

What will I be doing?

Going the extra mile to meet customer satisfaction.
Support the sales representatives and coordinate salesrelated activities
Coordinating multifaceted teams in meeting customer deadlines/requirements (including Global Sales Team, Supply Chain, Export, Production, etc.)
Providing status/delivery updates to our global customer base.
Coordinating complex orders & repairs through internal systems.
Checking & approving internal sales orders.
Supporting the Export process including obtaining End User Undertakings, making sure appropriate licences are in place before shipping, and working with Internal Sales for annual reporting.

What's in it for me?

This is an ideal role for someone who enjoys working closely with customers and going the extra mile to satisfy their requirements, to help you achieve this, you will be supported by and be part of a fantastic team (while having fun).

The company is going through significant growth; therefore, this role will have far-reaching opportunities to shape the sales and operations function, build relationships with our customers and distributors across the globe, and gain exposure across many of our internal functions, opening up several opportunities for future progression

What do I need to bring with me?

Whether you are entering the world of work or looking for your next role, this is a fantastic opportunity to learn and develop new skills as we are committed to your training and development.

Demonstrated knowledge and experience