Manager's Control Assessment - London, United Kingdom - Citi

Citi

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This role is part of the Risk and Control team supporting the newly created Global Control Framework and Assessment unit in supporting the design and delivery of a new Manager Control Assessment (MCA) infrastructure and enhancement programme for Citi's operating businesses and functions.

The role will combine expertise in technology, operational risk management practices and methods, along with project management and change skills.

These program activities will include developing the appropriate technology requirements supporting the enhanced MCA process and data, drafting the specifications supporting the new design elements, and partnering with our neighbouring Technology team to turn these requirements into a new or enhanced solution.

This includes conducting a thorough testing program and training the customer in solution usage.

Key Responsibilities:

Contribute to Firm-wide Strategic Projects:

Lead the system design capabilities team in executing requirements of the Governance Risk Compliance & MCA program used by over 15,000 Citi employees_
Lead a team dedicated to enable enterprisewide MCA system enhancements aligned with MCA process and designed control framework.
Oversee MCA technology book of work and ensure prioritization criteria are defined and evolved to deliver enhancements as per agreed timeline.
Oversee the development, enhancement and oversight of the key tools in selfassessment systems

Team responsibilities include:

Running working groups with In-Business Architects and their nominees to collect user feedback and proposed system functionality improvements
Managing User Acceptance Testing (UAT)
Delivering User training on new and existing system functionality and the Self-Assessment Programme
Ensure common standards, procedures and governance processes are in place to create and maintain consistent and best in class system change protocols.
Act as system leader with our customers both in the Front Line and Operational Risk

This includes:

Driving resolution of user queries and concerns, reprioritising as necessary and ensuring time delivery by your reports and Technology partner
Updating the system user guide and developing release notes
Finalising and publishing technology communications
Engage senior management on tactical and strategic solution development

This includes:

Participating in working groups as the systems contact point for GRC & MCA
Presenting on the status of the GRC & MCA system at management committees
Proposing in MCA tools and techniques following strategic directions set by Senior Management
Developing techniques to make the MCA process more efficient

Knowledge/Experience:

Management of a global operations and a complex environment that includes global teams.
Relevant experience in risk identification, assessment, monitoring, and remediation will be highly desirable.
Experience in Front Line Risk, Operational Risk or Internal Audit is also beneficial.
Experience of working in a dynamic projectbased environment with variable stakeholders and tight deadlines.
Familiarity with Agile development.

Skills:

Strategic thinker
Strong analytical skills; both quantitative and qualitative
Excellent organizational skills, ability to multitask and prioritize
Ability to analyze problems and formulate conclusions and recommendations
Strong MS office knowledge including Excel, Word and PowerPoint.
Familiarity with Jira would also beneficial

Competencies:

Effective team player
Strong written and verbal communication skills
Ability to proactively improve existing processes
Ability to work within tight deadlines
Unwavering commitment to cooperative and collaborative working
Unafraid to interact with counterparts and seniors in an environment with high exposure and expectations.
Strong attention to detail

Education:

Bachelor's/University degree

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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