Tech & Data Assistant - London, United Kingdom - Bonny Downs Community Association

Description

_Job description_


Tech and Data Assistant

EMPLOYER:
Bonny Downs Community Association (BDCA)


DEPARTMENT:
Shared Costs


JOB TITLE:
Tech and Data Assistant


CONTRACT:

Temporary fixed term contract (ideally starting in early August 2023) until end of current financial year , with possibility of extension if funding allows.

HOURS: 5 hours per week.


WORKING TIMES:
Flexible (during normal office hours Monday-Thursday).


PAY RATE:
£ £13.773 per hour depending on experience (£22,370- £25,783 pro rata)


LOCATION:
Main Office in The Well Community Centre (E6 6DQ).


WORKING WITH:

All BDCA staff to make sure they have the tech tools they need and that our impact data is being accurately recorded and reported.

MAIN DUTIES AND RESPONSIBILITIES:

-
Technical administration:

• Being the main point of contact for our external tech support team (Principal) if any staff are having tech trouble and need support to resolve.
• Placing orders for new staff laptops and mobiles as required.
• Working with our Senior Duty Manager to set up new staff laptops (Principal to train you first) including setting up access to the printers.
• Working with our Facilities Manager to ensure new starters are set up on the scanner and given printing codes.
• Give new starters a tour of the Sharepoint and go through our 'tech tricks' training videos and answer any questions they have about how to use our company tech systems.
• Set up and load relevant apps onto new staff mobiles.
• Maintain a spreadsheet of staff and trustee contact details
• Carrying out the card payment machine compliance admin which is due annually.
• Ensuring the card reader machines and tablets are working properly so can accept donations from the public.

Upshot impact monitoring database administration

• Cleaning up duplicate entries on the database merging duplicates into one single user profile.
• Organising each project's listed activities so they are in a clear order.
• Following up with staff any overdue registers.
• Anonymizing people who have now disengaged (or deceased).
• Helping to train staff/ volunteers in how to use Upshot properly.
• Training staff in how to run accurate monitoring reports.
• Reminding staff and checking that volunteers are being recorded and all new attendees are completing a registration form on their first visit.
• Making sure that staff have easy access to enough printed copies of new user registration forms in each venue.
• Creating upshot accounts for new staff and volunteers

General duties:

• Attending and actively contributing to BDCA's monthly staff meetings.
• Attending monthly 121 support and supervision meetings with your line manager.
• Working with the Senior Leadership Team to ensure that our data processing activities fully comply with BDCA's policies and procedures, including: safeguarding; data protection; privacy; and equality, diversity and inclusion.

Job Types:
Part-time, Temporary contract

Contract length: 8 months

Part-time hours: 5 per week


Salary:
£11.95-£13.77 per hour


Benefits:

• Casual dress
• Flexitime
• Transport links

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Ability to commute/relocate:

• London, E6 6DQ: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Work Location:
In person

Application deadline: 28/07/2023