Customer Service Adviser - Leeds, United Kingdom - Manning Stainton

Manning Stainton

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen to join the team at Manning Stainton as a full time Customer Service Advisor in our dedicated Customer Service Team based at Head Office.

About Us.
Manning Stainton have successfully been helping people move for over 20 years.

Operating from 19 prominent sales and lettings branches, Fine & Country, together with 5 specialist departments ready to ensure that a move goes as smoothly as possible.

As an independent family run business, our offices work together to achieve the best possible result for the sale of any property sold through us.

We are a market leader across our region and over the years we have been the proud recipients of many industry awards recognising the outstanding performance and dedication of our team.

Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

The Role

You will be responsible for promoting Manning Stainton services in order to generate an increase in revenue in relation to targets determined by the Line Manager whilst at all times maintaining an exceptional customer service experience.

General Duties:

To make outbound calls to build direct customer relationships in order to promote and book appointments for our services.
To identify and recommend related services to customers which will generate revenue.
To be responsible for accurately recording all information collated from telephone contact on the databases.
Maximise crossselling opportunities at all times
Seek to maintain professional and friendly relationships with all Manning Stainton branches and departments
To ensure all calls are answered promptly and efficiently.
Any other duties as required

You will need:

Previous experience of working in a targeted, busy telesales/customer service environment
An enthusiastic & high energy approach to work
Attention to detail and high level of accuracy
Good IT literacy

What's in it for you:

Be part of an award winning team
Uncapped Commission
Full Training and Development
Progression Opportunities
Numerous employee benefits including BUPA Healthcare, Pension Scheme, Eyecare vouchers, Childcare vouchers
Annual Company awards dinner

Hours:
Approximately 37.5 per week, shifts on a rota basis including evenings up to 6:30pm

Job Types:
Full-time, Permanent

Salary:
From £18,550.00 per year

Benefits: