Discharge and Flow Coordinator - Weston-super-Mare, United Kingdom - University Hospitals Bristol and Weston NHS Foundation Trust
1 week ago
Description
At UHBW we are creating a new Transfer of Care Hub to support our patients with discharge planning from admission through leaving hospital and into the community at Weston General Hospital.
The Transfer of Care Hub will bring together our community partners (Sirona), Local Authorities and Voluntary Sector colleagues across BNSSG to create a new team from multidisciplinary backgrounds.
The Transfer of Care Hub will bring together, Acute Trust Case Managers, and Patient Flow Coordinators, Social Workers, Local Authority Discharge Coordinators, Sirona Case Managers, Community OT's, the Homeless Team, Voluntary Services and Flow and Discharge Coordinators.
We are looking to recruit a number of Discharge and Flow Coordinators to join the Transfer of Care Hub based on the wards.
Discharge and Flow Coordinator will support the effective management of patient discharge from hospital and will play a pivotal role in supporting ward-based colleagues with patient discharge plans (including managing patient expectations, supporting with practical elements relating to discharge; booking transport, ensuring TTA's and discharge summaries are done, checking equipment, liaising with onward care providers).
We are looking for an outstanding individual who:
has exceptional administration and organisational skills
is enthusiastic, driven and practical
has excellent communication and engagement skills
can adapt to different ways of working
is able to prioritise workload
constantly strives to make improvements
can use their own initiative as well as working as part of a team
There will be some weekend working with Saturdays and Sundays covered on a rota basis.
Main duties of the job
Act as a first point of assistance for both internal and external enquiries relating to patient discharge
Facilitate and support effective and early communication between hospital staff, the patient and their family with regards to discharge planning.
Escalate patient queries, capacity problems and general issues to line manager or relevant clinical staff as appropriate
The position is full time, Mon-Fri 8am-4pm with weekend working on a rota.
For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.
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