Business Services Assistant - Matlock, United Kingdom - Derbyshire County Council

Derbyshire County Council
Derbyshire County Council
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Matlock, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

The Highways Hub oversees and controls all activity on the highway to support the aim of a safe and reliable highway network.

It brings together a range of functions that impact on the network including highway maintenance, traffic management, street works and permits, customer enquiries and insurance claims.


We are looking for a Business Services Assistant to join the team who is highly motivated, flexible and with an appetite for providing excellent customer service to internal and external customers.


Applicants will need to be able to use their initiative as they will be required to work largely unsupervised, and demonstrate a keen eye for attention to detail.

They will be responsible for providing a service which will include responding to customer enquiries, scheduling of reactive works, ensuring effective communication with both internal and external partners (including all emergency services) and co-ordination of resources during incidents.

There may also be a need to support out of hours incidents when significant incidents or weather events occur.


To be effective in this role, you will need to be an excellent communicator with good IT skills and have an in-depth knowledge of the county of Derbyshire.

You will also have a good understanding of the policies relating to highway functions and associated responsibilities.

This post is offered on a full time basis until 31st March 2025.

Provisional Interview Date:
Week Commencing 17th April 2023
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