Support Officer - London, United Kingdom - Loughborough University

Loughborough University

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Support Officer - Student Services

Loughborough University London

Job Grade
Administrative Services Grade 4

To work in the professional services team at Loughborough University London providing support across a wide range of functions for students and staff within the policies and procedures defined for Loughborough University in general and for the London campus.

You will be allocated particular duties commensurate with this grade and will be expected to work flexibly across different roles with support and training provided to enable you to undertake other duties as required.

We are looking for someone with experience of working on a front desk/reception, with administration experience related to one or more of the following:

Student feedback/surveys
administration of the student surveys portal
Organizing and minuting meetings
Administration associated with Immigration and Visas
Attendance administration working with colleagues to ensure engagement and retention
Support Student Experience Events
Student Ambassador/ events administration
Support with Induction activities
Support during Registration with registering new students.

The postholder will be expected to lead on particular areas as allocated; working independently and alongside other team members, ensuring work is carried out in a timely and accurate manner, supported by more senior colleagues as appropriate and linking back to colleagues at Loughborough University.

You will be expected to understand and be up to date with Loughborough University's policies and procedures and implement them on the London campus.

For some aspects of the role, there will also be a requirement to understand relevant legislation and government policy. The postholder will work across multiple areas to ensure that we can always support our students and staff.

Conditions of Service
The appointment will be on a full-time, open-ended basis.

Salary is on the Administrative Services Grade 4 level in the range £23,700 to £27,181 plus a London allowance of £3,417, starting salary to be confirmed on offer of appointment.

We offer an interest free Season Ticket loan (paid yearly and recoverable monthly through salary) and access to a corporate Gym membership with GLL.

In addition, the University is supportive, wherever possible, of flexible working arrangements.

We also strive to create a culture that supports equality and celebrates diversity throughout the campus.

The University holds a Bronze Athena SWAN award which recognises the importance of support for women at all stages of their academic career.

Please follow the link for a detailed job description

Informal Enquiries

Applications

Interviews are scheduled to take place in London during the week commencing 12 June 2023.