IT Assistant - Poole, United Kingdom - Hydreco Hydraulics Limited

Hydreco Hydraulics Limited
Hydreco Hydraulics Limited
Verified Company
Poole, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About us:


Hydreco Hydraulics is part of the Duplomatic Motions Solutions group of companies and is a member of the Daikin Group.

The company is dedicated to the design, manufacture and distribution of products servicing the transport and mobile hydraulics sector.

With its rich heritage of legacy companies, Hydreco has a combined history of over 100 years in development of solutions.

Engineering excellence is at the core of our global organization, and we pride ourselves on supporting customers through leading edge products with a focus on growing the business through an international network.


The role:


  • Providing first line user support across the Group assisting colleagues with technical support (there is a managed service provider providing 24/7 support across timezones so the support is to compliment/improve that service)
  • System Administration
  • Providing training to business users as required
  • Communicating efficiently to ensure the endusers problems are resolved
  • Assisting with data and system integration initiatives
  • Adding and maintaining user access and permissions (Windows Active Directory/Azure/O365 Exchange/SAP Business One for example)
  • Maintaining accuracy of system documentation
  • Supporting hardware maintenance in the server room and providing remote support across the Group as required
  • Maintaining hardware & software asset registers
  • Troubleshooting relevant equipment, such as PC/laptop/tablets, wired and wireless LAN problems, AV equipment
  • Repairing and configuring old/new equipment for existing and new users
  • Monitoring relevant systems
  • Supporting with the delivery of projects as required; this will require strong stakeholder management skills and able to set expectations
  • Ensuring compliance with company business & IT policy/procedures

What we are looking for from you:


Qualifications/education Requirements:


  • Microsoft Certified (Support / Networking / Security etc.) or relevant qualification in IT or suitable demonstrable experience (minimum 3 years)

Essential Skills:


  • Active Directory / Group Policy / DNS
  • Office 365 / Azure / TEAMS administration
  • Windows Server


  • Windows 10/1

  • Networking (LAN / WAN / VPN)
  • Security awareness
  • Installing and configuring software & hardware
  • Demonstrated proficiency in internal IT support
  • Strong Microsoft Office Suite

Desirable Skills (note:
this is a wish-list, the role can touch a wide-range of disciplines):

  • Excel Power Query
  • Power BI
  • PowerShell
  • ManageEngine Endpoint Central
  • Patch Management
  • SAP Business One
  • Crystal Reports
  • SQL query writing
  • Fortinet
  • VMWare / Hyper-V
  • Autodesk Vault administration
  • Configuring and administering a cloudbased MDM solution, ideally Microsoft Intune
  • GDPR
  • Cyber Essentials / ISO 2700
  • Process improvements
  • Backup management
  • Project management
  • Website management
  • IT Vendor Management
  • Multilingual (English / Italian / Japanese)

Attributes:


  • Critical thinker and problemsolving skills
  • Good timemanagement skills
  • Good people management and teamwork skills
  • Ability to perform well under pressure and adapt to evolving requirements
  • Proactive initiativetaking combined with meticulous attention to detail
  • Outstanding verbal and written communication skills

Employee Benefits:


  • 25 days holiday + bank holidays.
  • Enhanced company pension scheme.
  • Death in Service benefit.
  • Electric vehicle salary sacrifice scheme after qualifying period.
  • Employee Assistance Programme.
  • Tea and coffee provided.
  • Free onsite parking.
  • Social events throughout the year.

Salary:
£30,000.00-£35,000.00 per year


Schedule:

  • Monday to Friday

Application question(s):

  • Do you have experience with maintaining hardware and software asset registers?
  • Do you have IT troubleshooting experience?
  • Do you have experience with data and system integration?
  • Do you have experience adding and maintaining user access and permissions?

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Application deadline: 29/03/2024


Reference ID:
HYD24/9
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