Insurance Claims Team Leader - Ipswich, United Kingdom - Davies Resourcing

Tom O´Connor

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Tom O´Connor

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Description

Primary Purpose and Overall Objective of the Job:

The main role of the job includes line management and support for Transactional Claims Analysts, assisting the Transactional Claims Manager, ensuring delivery of team's day-to-day activities, enhancing team capacity and capabilities, prioritizing tasks, and ensuring adherence to KPIs.


Autonomy in Decision Making:

The job involves monitoring workload, managing team performance, resolving conflicts, and escalating issues when necessary.


Main Accountabilities:


  • Motivating, supporting, and developing team members through effective line management.
  • Securing and delivering the team's BAU activities.
  • Collaborating with wider operational teams.
  • Supporting any additional Transactional Claims Team (TCT) requests as required.

Knowledge and Experience Required:


  • People management skills.
  • Technical knowledge of reinsurance and/or insurance claims handling.
  • Familiarity with relevant systems.
  • Good analytical and communication skills.
  • Organizational skills and professionalism.
  • Selfmotivation, willingness to learn, and positive attitude.
  • Ability to collaborate effectively and demonstrate integrity.

Salary:
£37,000.00-£43,000.00 per year


Benefits:


  • Company pension
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Life insurance
  • Onsite parking
  • Private medical insurance
  • Sick pay
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Work Location:
In person

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