Head of Uk - London, United Kingdom - Aspen Insurance Holdings

Aspen Insurance Holdings

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reference:
ASPUKRS00061

,

Permanent - Full Time

About us:

Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions.

We believe the way we work is just as important as the work we do, and we are guided by our core values of respect, honesty, trust and professionalism.

Aspen is a great place to develop your career offering an exciting and challenging environment where achievement is rewarded.

The role:

Lead the UK and Syndicate claims performance, overseeing the UK and Syndicate portfolio of claims, related sub classes, and complex claims, to generate strong business outcomes relating to loss ratio, capital, and brand, to achieve enable the success of Aspen syndicate business plan.
Own Aspen's performance, compliance, and technical deliverables in response to regulatory standards and policies, including Lloyds, FCA, and PRA.
Plays an integral role, as a member of the Claims Executive Group, to establish strategic plans, objectives, goals and processes to ensure claims practices are effective and efficient, sustainable and protective.
Support the management of the Group Claims Team handling UK and Syndicate claims in conjunction with the Global Head of Insurance Claims and Global Head of Reinsurance Claims.
Developing the profile of claims (internally and externally), and delivering technical and operational excellence, that enables fair and positive business and customer outcomes, partnering with Underwriters to find smart solutions for our clients and Aspen.

Our Aspen Values are expected to be reflected in the delivery and performance of your role and your team.

Key accountabilities:

Strategy and Planning

Lead and influence the technical execution of UK and Syndicate claims, generating consistent performance, delivering service excellence, and meeting Lloyds, PRA and FCA regulatory requirements

In alignment with:

Underwriting business plans
Claims strategy & objectives
Claims KPIs
DCA Framework
Claims Control Framework
Reserving Framework
Outsourcing Strategy (including the LPT)
Provide data led insights, trends, and output from data analysis and embed this practice within your teams to oversee and maintain consistent performance of reserving, claim lifecycle management, and customer experience in alignment with the claims charter and philosophy.
Highlight actions and make recommendations that enable continuous claims improvement, to the Group Chief Claims Officer and COO
Group Claims.
Collaborate with business stakeholders to support and lead the design and delivery of changes to business practices, in support of operations and compliance.
Generate and assist in the production of thought leadership material for internal and external publishing, to enhance the profile of claims.
Contribute to the quarterly reserving process with active participation on the Group and entity reserve committees including the provision of required papers.
Manage, mitigate, and enhance expert referrals to mitigate risk, exposure, and expense to the portfolio, whilst addressing and remediating 3rd party spend and performance.

Skills & experience:

Knowledge And Experience

Expert knowledge of UK & Syndicate claims litigation and resolution techniques.
Extensive experience and knowledge of technical claims management supporting multiple lines of business / claims across geographies and industries.
Extensive experience of portfolio management within a multi jurisdiction claims function, with differing regulatory and legislative standards.
Strong commercial knowledge of industry trends to be able to provide expert advice and opinion where required.
Strong understanding of technical claims handling and the processes, across multiple lines of business and geographies.
Strong risk and performance management capabilities, via resources, data, and 3rd party management
Responsibility for managing a claims portfolio and resources within multiple jurisdictions.
Strong track record of initiating and contributing to change within a global claims function.
Preferred area of studies in a field where legal advice and negotiation skills are fundamental to the successful resolution of complex and disputed claims matters including in depth legal analysis
Recognised qualification(s) and/or good practical knowledge of the UK regulatory and Lloyds insurance frameworks across multiple lines of business.

Other:

**Share