Customer Service - Scarborough, United Kingdom - Drive Motor Retail Ltd
Description
Who are we?
Drive Motor Retail represent Vauxhall, MG and Citroen we offer a wide range of new cars and vans whilst providing a variety of used and manufacturer approved vehicles to suit any need or price range.
With a turnover of approximately £250 million per annum and over 700 members of staff employed in 13 dealerships and one dedicated service centre across the country, giving the business both a national presence and a local community spirit.
We are seeking talented individuals to join our team as Customer Service/Sales Advisors at our York, Hull and Scarborough branches.
Our outstanding working environment, exciting career and development opportunities, are ideal for individuals who are driven to deliver complete customer satisfaction.
About the role:
We are looking for applicants who are well presented with excellent customer service skills and a professional manner. This is a permanent, full-time position.
Experience in the automotive sector is not essential, as all training is provided to support your success in the role.
Responsibilities day to day:
- Welcoming guests into the showroom, and engaging with them to discuss requirements
- Sell vehicles profitably and be able to achieve targets agreed with the Sales Manager
- Coordinate and work alongside the sales manager
- Promote and maintain excellent customer relations by personal manner, appearance, integrity, and loyalty
- Prepare order forms and other relevant paperwork
About you:
Essential:
- Full UK Manual Drivers Licence
- Customer centric attitude
- Excellent customer service skills & proven ability to build a strong rapport with customers
- Flexible and ability to work evenings and weekends (on a rota basis)
Desirable:
- 2 years' experience in a customerfacing service role
- Previous retail sales experience
- Located within York, Hull or Scarborough based on preferred site.
Benefits
- World class training
- Clear career progression and management development opportunities
- Pension
- Holiday
Application procedure
Successful applicants must be available all day to attend an interview session on
Thursday 27th April based at an offsite location.
Job Types:
Full-time, Permanent
Salary:
Up to £45,000.00 per year
Supplemental pay types:
- Commission pay
- Loyalty bonus
Experience:
- Customer service: 2 years (preferred)
Licence/Certification:
- Full UK manual driving licence (required)
Work Location:
In person
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