Customer Service and Operations Assistant - Redditch, United Kingdom - Lockdown Medical Limited
2 weeks ago
Description
Company description
We supply implant and instruments to the orthopaedic healthcare industry
Job description
- Receive and record all orders received by the company and process these through to invoiced status
- Arrange timely delivery of implants and instruments as detailed by customer's order
- Comply with companies' procedures and specifications as defined by BQMS system, SOP and WI documents
- Input and interrogate information within the companies ERP system
- Receipt and inspection of returned loan equipment from hospitals, booking in and stock transfer as applicable
- Prepare and check products for dispatch
- Assist with incoming and outgoing deliveries
- Maintain and provide key performance information for the department as requested by the Finance Manager and Office Manager
- Comply with company procedures and specifications as defined by the Quality Management System, Standard Operating Procedures and Work Instructions
- Provide administrative support as required
- Provide support to the sales staff and operations department
- Offer full support to Office Manager
Job Types:
Full-time, Permanent
Salary:
From £26,500.00 per year
Benefits:
- Company pension
- Discounted or free food
- Onsite parking
- Profit sharing
- Work from home
Schedule:
- 8 hour shift
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location:
In person
Reference ID:
Customer Service
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