Branch Administrator - Alnwick, United Kingdom - William Purves Funeral Directors

William Purves Funeral Directors

Verified Company

Alnwick, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us

William Purves Funeral Directors is a trusted company known throughout our local communities for the highest standards of compassionate care.

We have been guiding and supporting families facing bereavement for generations.

Providing the highest standard of professionalism and a truly distinct service, our business is driven by core values of compassion, dedication, integrity and respect.

The 'William Purves family' today comprises over 100 staff and operates across Northumberland and throughout Scotland.

Job description

As a branch administrator you are the first point of contact for families and will provide a caring and professional service for the bereaved.

You will run your own office, ensuring efficient and effective day-to-day administration of the branch.

Ensure windows are presented in the premises to a high standard within set house guidelines.

Assist with arrangements for bereaved clients.

Liaising with the client in support of the Funeral Director.

Assist Funeral Directors to ensure that all documentation and administration is processed efficiently.

Ensure coffins are prepared and in the correct location for client viewings.

Conduct client viewings and support families.

Providing an internal and client facing quality of response.

Liaise with all network offices to ensure good communication.

Provide Receptionist /Administrator cover for other local branches when required.

The role will involve periods of lone working.

Personal values and attributes
Most importantly all our staff need to demonstrate the values of compassion, dedication, integrity and respect at all times

They must also have:
A kind, caring and compassionate nature.

Be an effective communicator and the ability to quickly and naturally establish meaningful relationships with clients and various stakeholders.

Previous experience in a customer facing role.

Excellent attention to detail.

Organisational skills and the ability to successfully multi-task and prioritise workload, manage own time effectively and take ownership of projects and tasks.

Awareness of client confidentiality, information security and data protection.

Salary and Benefits Offered
Starting Salary of £17,815.20 for 30 hours or £20,785.00 Full time

Part-time Mon-Fri or Full time

8% employer pension contribution

Financial Counselling

Group life assurance

33 days annual leave

Cycle to work scheme

Professional and personal development training opportunities

Uniform Allowance

Additional Information

Job Types:
Full-time, Part-time

Part-time hours: per week

Salary:
£20,785.00 per year

Benefits: