Sales Administrator - Mansfield, United Kingdom - Integrated Doorset Solutions Limited

Integrated Doorset Solutions Limited
Integrated Doorset Solutions Limited
Verified Company
Mansfield, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Company Overview:


Integrated Doorset Solutions Limited is a single source supplier of performance doorsets and architectural ironmongery providing high quality products ideally suited to the health, education, commercial, defence, office fit-out and high-end residential markets.

With over 150 years of combined management experience within the doorset and ironmongery industry, we have invested more than £8m to create two state-of-the-art manufacturing facilities based in the East Midlands.

These two modern bright facilities provide over 100,000sqft of manufacturing space and have been designed to feature 'all-new' high-efficiency processing centres including the latest in CNC engineering, high precision through feed cutting equipment, a state of the art and environmentally friendly door finishing plant together with the latest in post-forming technology allowing us to wrap both high impact PVC's and laminates to doors and frames alike.

Our mission - To deliver ultimate reliability through a culture of excellence leading the industry in our commitment to service.


Job Description / Responsibilities:


  • Provide daily support to the Sales & Marketing Director and other members of the sales team producing letters, memos, reports, spreadsheets, filing and general administration for the department.
  • Record enquiries, sales orders, sample requests and customer service issues onto the business management systems either CRM (Salesforce) or the Internal Hub.
  • Produce weekly, monthly, and quarterly reports for the sales management team as required.
  • Receive inbound telephone calls from customers, suppliers and direct as appropriate.
  • Receive telephone enquiries from customers regarding new and existing projects creating a data base for future use with mailshots.
  • Liaise with the sales team daily.
  • Register new orders within the company CRM system and internal folder structure.
  • Receive, welcome and direct visitors around the business and provide hospitality as required.

KPI's:


  • Number of enquiries logged and processed in the day.
  • 2hour response time to customer enquiries.
  • Stock sample requests to be processed and issued within 48hours.

Requirements & Qualifications:


  • Selfmotivated and organised individual that also offers excellent communication and interpersonal skills.
  • A strong teamplayer with a drive to succeed.
  • Time management skills with the ability to multitask and prioritise work.
  • High standard of accuracy and attention to detail
  • Experience of Sales Administration, however, training will be given.
  • Advanced / Excellent Excel knowledge, V look up, Formulas, Pivot tables.
  • Integrated Doorset Solutions Ltd is an equal opportunities employer and discrimination on the grounds of colour, sex, religion, race, ethnic origin or sexual orientation is strictly forbidden._

Salary:
£21,500.00-£23,000.00 per year


Benefits:


  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person

Application deadline: 11/08/2023
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