Customer Service Associate - Cheshire, United Kingdom - CK GROUP

CK GROUP
CK GROUP
Verified Company
Cheshire, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

CK Group are recruiting for a French & English Speaking Customer Service Associate to join a global pharmaceutical company, based in Chester (Hybrid working) on a contract basis for 6 months.


Salary:

Up to £15.00 per hour PAYE, depending upon experience.

French Speaking Customer Service Associate role:

  • Receive orders and enter them in SAP system
  • Inform customers of quality issues related to product, recalls, or put on hold situations
  • Handle backorders and returns for customers: entering into system, obtaining approvals where necessary, informing customer of decisions, and clearing logs
  • Monitor all open orders until completion and address exceptions
  • Handle customer routine complaints and disputes; resolve disputes; route disputes to the proper channels

Your Background:


  • French & English language required.
  • Excellent communication skills.
  • Excellent organisational skills & attention to detail.
  • Excellent computer skills (MS Office).
  • SAP knowledge is advantageous.

Company:

Our client is the world's number one drug development, delivery and supply partner.


Location:

This Customer Service Associate role will be based at our clients site in Chester, Cheshire.


Apply:

It is essential that applicants hold entitlement to work in the UK. Please quote job reference 55139 in all correspondence.
More jobs from CK GROUP
See all jobs of CK GROUP