Claims Handler - Stoke-on-Trent, United Kingdom - Davies Group

Tom O´Connor

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Tom O´Connor

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Description
Davies are looking to recruit an exceptional Claims Handler to join our growing Claims team in our Stoke office.

This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.

You will ideally have some banking or financial services experience


What will your day look like:
Interacting with a variety of people including customers, insurers, suppliers and colleagues around the country
Ensuring the correct information gets to the right people, you'll be confident in your written and verbal correspondence and checking policy cover
Reviewing and setting up new claims, appointing contractors and updating claims on internal systems
Prioritising and reviewing diaries in a timely manner
Issuing payments to policyholders and suppliers for settlements
Contributing to team, division and wider business growth and development


Abilities And Knowledge:

Your professional and amiable approach. You want to find solutions and help customers through their claims effectively
You know your way around the computer and can use MS Word, Excel and Outlook with ease
You can work with pace when called to whilst remaining effective, you enjoy the challenge
You pride yourself on your customer care, empathy and attention to detail

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