Service Coordinator - Bristol, United Kingdom - RHC Lifting Limited

RHC Lifting Limited
RHC Lifting Limited
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Do you enjoy working with customers to provide an excellent service? Would you like to join an exciting, innovative and growing organisation? If so, then we may just have the perfect opportunity for you.


At RHC Lifting we offer our clients are variety of services including the maintenance and repair or lifting equipment as well as the design, manufacture, and delivery of cutting-edge lifting solutions.

We are looking for a
Service Coordinator / Estimator to join our busy team at our Head Office in Yate.

The
Service Coordinator / Estimator will be responsible for:

  • Reviewing engineer reports, preparing quotations and liaison with customers ensuring that great communication and a high-quality service is delivered at all times.
  • Working with the engineering team as and where appropriate to gather information to inform the quotations process.
  • Monitoring and following up quotations and chasing purchase orders for work from our customers.
  • Ensuring customers are kept informed about the service that we are providing at all times.
  • Logging all jobs and information relating to quoted works on our CRM system (Salesforce).
To be considered for the role you will need to demonstrate:

  • Excellent communication skills both on a face-to-face basis and over the telephone.
  • Great organisation and time management skills.
  • IT competency particularly in respect of MS Office.
  • The ability to use your initiative to get the job done.
  • A commitment to customer service excellence.

For the right person we offer:

  • Free Parking
  • Employee Assistance Programme
  • Pension
  • Life Assurance
  • 25 days annual leave

Job Types:
Full-time, Permanent


Salary:
From £23,000.00 per year


Benefits:


  • Company pension
  • Life insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Bristol: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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