Repairs Manager - London, United Kingdom - Howells Solutions

Howells Solutions
Howells Solutions
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Repairs Manager - Social Housing

50k-55k

Based in Hammersmith and Fulham


Our client is an innovative, and award winning Social Housing provider who are looking for a Repairs Manager to join their in house maintenance division based in Hammersmith and Fulham.

The key function of this role is to manage the team of trades deliveringthe repairs service, ensuring a high quality and commercially focused service is delivered.

This is a permanent role.


Key Responsibilities

Additional duties include:

  • To lead and ensure the efficient management of the reactive repairs and maintenance of our client's day to day and to ensure those properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to businessperformance and financial strength.
  • Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiriesfrom members and customers.
  • Work collaboratively with lettings and others across the company to ensure the delivery of the neighbourhood and the wider client's objectives are achieved. Develop partnerships with other internal partners/ services and external organisations/partners/stakeholdersin order to facilitate the effective management and maintenance of day to day repairs.
  • Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental HealthNotices (EHN).
  • To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
  • Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.
  • Maintain the necessary records and management systems to enable the production of reports to demonstrate and monitor all the day to day or void maintenance work.
  • Manage risks associated with Direct Maintenance for the area and put in place systems and practices to eradicate or minimise such risks.
**Applications
More jobs from Howells Solutions
See all jobs of Howells Solutions