Onboarding Specialist - Manchester, United Kingdom - Dupoin UK Ltd

Description

About Us
Dupoin UK Ltd is a UK-based FX/CFD broker headquartered in Manchester.

It is a global financial technology company that aims to lead the global FX industry with transparent, fair, precise, and consistent trade execution.

We are recruiting for an
Onboarding Specialist to join our company headquartered in Manchester City Centre.


About the job

Duties and responsibilities

• Onboard new clients in accordance with regulatory requirements, ensuring compliance, efficiency, and timeliness.
• Review client onboarding documentation to identify discrepancies and ensure completeness and accuracy.
• Conduct remediation activities to update client records and rectify any deficiencies identified during the review process.
• Perform quality control checks on remediated client files
• Respond promptly and professionally to client queries via various communication channels.
• Conduct CDD, AML/KYC and PEP/Sanction checks on new clients.
• Create and manage client accounts within our internal database.
• Develop and enhance onboarding procedures and workflows to improve efficiency and effectiveness.
• Contribute ideas for process improvement and efficiency gains.
• Collaborate with internal stakeholders, including Sales and Operations teams, to address onboarding issues and ensure timely resolution.
• Stay updated on changes to regulatory frameworks and industry best practices related to client onboarding processes.
• Support in additional KYC projects as needed.

Essential skills/requirements

• Bachelor's degree in Business Administration, Law, Finance, or a related field.
• Minimum 12 years of client onboarding experience, preferably in the financial services industry
• Ideally have worked previously in a Brokerage.
• Strong understanding of regulatory requirements and compliance standards related to client onboarding processes.
• Strong understanding of KYC, CDD and AML regulations and processes in UK.
• Excellent analytical skills with the ability to identify and resolve complex issues.
• Attention to detail and ability to maintain high standards of data accuracy and integrity.
• Effective communication skills, both written and verbal, with the ability to collaborate with crossfunctional teams.
• Ability to work to deadlines and independently
• Integrity and reliability
• Professional certifications such as CAMS (Certified Anti-Money Laundering Specialist) or ICA (International Compliance Association) are desirable but not essential.
• Full proficiency in English is mandatory. Mandarin is advantageous
• Working onsite is required

What's on offer

Job Types:
Full-time, Permanent


Salary:
£28,000 per year

Dupoin UK Ltd is committed to providing fair employment opportunities to all applicants.

We encourage anyone to apply, regardless of their background, and promote a fair and inclusive recruitment process based on merit.

If you require any assistance throughout the interview process to improve your experience, kindly let us know.


Benefits

• 20 days holiday rising to 25 days, plus bank holidays
• Competitive Salaries
• Company Events
• Company Pension

Job Types:
Full-time, Permanent


Pay:
£28,000.00 per year


Benefits:

• Company events
• Company pension

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Manchester, M2 4AH: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor's (preferred)

Work authorisation:

• United Kingdom (required)

Work Location:
In person