Patient Care Advisor/administrator - Edinburgh, United Kingdom - Niddrie Medical Practice
2 weeks ago
Description
We are looking for new highly motivated Patient Care Advisors (Medical Receptionists) to join our friendly and hardworking team.
You will join the practice team consisting of 3 Patient Care Advisors, Clinical PA, 5 GPs, Practice Nurse, Advanced Nurse Practitioner, Practice Mental Health Nurse, Healthcare Assistant, Community Link Worker, Pharmacist and our Practice Manager.
PERSON SPECIFICATION / CRITERIA
Customer service focused - Excellent communication - Team player - Hard working - Motivated - Enthusiastic - Able to communicate with a variety of different people, patients, internal and external colleagues and staff.
- Customer service experience
- Good level of computer skills/well developed keyboard skills
- Administration qualification (desirable)
- GP Practice experience or experience in a similar role or NHS setting (desirable)
- Previous experience in reception duties (desirable)
- Experience of working within a GP surgery/Healthcare Industry (desirable)
- Use of Vision and Docman systems (desirable) We are looking for someone with excellent communication skills, who enjoys team working and is comfortable with working within the community. You must have good computer skills and experience with Microsoft packages is desirable. Our clinical system is Vision. This is a fast paced and energetic role and you must be willing to learn on the job. Niddrie Medical Practice is a forward thinking practice and we encourage contributions towards improving the service we provide to our patients and towards making our systems as efficient as possible. Experience in healthcare and our clinical system would be an advantage but not essential as training and support will be provided.
Job Types:
Full-time, Part-time, Permanent
Salary:
From £11.24 per hour
Benefits:
- Company pension
- Free flu jabs
- Onsite parking
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Edinburgh: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Work Location:
In person
Application deadline: 30/07/2023
Reference ID:
NMP/PCA 0123
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