Relief Events Assistant - Durham, United Kingdom - Durham Cathedral

Durham Cathedral

Verified Company

Durham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Relief Events Assistant (Fixed Term Contract)

Location:
Durham Cathedral

Status:
Fixed Term Contract until 30th November 2024

Hours:
Zero Hours Contract

Salary:
£12.00 per hour

As we continue to develop our events programme, we are looking for people to join the team to support in the delivery of a successful events program.

The Relief Events Assistant role will help support the Visitor Experience Team to ensure an exceptional visitor experience.

If you have experience with working with people and would like to find out more about these roles, please follow the link below to find out more.

Safeguarding
Durham Cathedral is committed to safeguarding. Safeguarding is everyone's responsibility. For further details, please refer to our Safeguarding Policy Statement.

Shortlisting date:
Wednesday 29th May 2024.

Interview date:
Friday 31st May 2024.

Preferred start date:
As soon as possible

This section outlines the requirements and qualities the post-holder needs in order to fulfil the post. These are divided into 'essential' and 'desirable' criteria.

'Essential' criteria are those that the post-holder absolutely must have in order to do the job; that is the job cannot be done without those qualities.

'Desirable' criteria are those qualities that would be either useful, an advantage or preferable to have in order to do the job or those which can be trained to do; that is the job can be done without those qualities.

Essential Criteria:

GCSE (or equivalent in Maths and English/)

Experience of working with different audiences.

Good communication skills (written and spoken/)

Highly articulate and enthusiastic.

Demonstrates empathy with our vision and mission of Durham Cathedral.

A professional and responsible attitude to work.

Able to work evenings and Saturdays.

Desirable Criteria:

Experience of a customer facing role.

Experience of Box office/Ticket selling software.

Experience of using IT (outlook, excel,)

Knowledge of principles of excellent customer service.

Ability to deal with complaints and conflict to reach a positive resolution.

Job Type:
Fixed term contract

Contract length: 6 months

Pay:
£12.00 per hour

Work Location:
In person

Application deadline: 23/05/2024