Service Advisor - London, United Kingdom - Renault Retail Group

Renault Retail Group
Renault Retail Group
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Service Advisor

Brentford, TW8

£33,707 pa + bonus, OTE £38,664 pa

Mon - Fri 8am to 6pm

1-in-3 Saturdays 8:30am to 12:30pm

Renault London West seeks an experienced Automotive Service Advisor to join our aftersales team here at Renault Retail Group. The role will be based at our brand new dealership on the Great West Road, Brentford (TW8) which will be opening in May 2024. Previous dealership Service Advisor experience is essential for this role.


The Service Advisor role involves guiding customers through the process of servicing their vehicle, starting with initial booking of their vehicle into the workshop.

Delivering high levels of customer service you will find their requirements and advise on cost, timescale, arranging courtesy cars, liaising with Technicians, keeping customers informed of their vehicle's progress throughout the day and gaining authority for extra work and invoicing.


Occasional movement of customer and courtesy cars will be involved in this role, so applicants must hold a full UK driving licence to be eligible for this role.


The hours for this role are 8am to 6pm Monday to Friday with one hour for lunch, and 1-in-3 Saturday mornings on rota from 8:30am to 12:30pm.

Further overtime is occasionally available on request.


Fringe benefits include 25 days annual leave + the 8 bank holidays, pension scheme, share options, discounted gym membership, cycle to work scheme, staff discounts on products and services, and excellent career prospects within the corporation.


Prior to the opening of Renault London West in May 2024, interviews for this role will be held at Renault Staples Corner.


HOW TO APPLY:

**No Agencies please.
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