Service Coordinator - Rochdale, United Kingdom - Mpeople

Mpeople

Verified Company

Rochdale, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Mpeople Recruitment are seeking a forward-thinking
Service Administrator on behalf of our thriving client based in
Rochdale.

Please note you MUST have experience in this role to be considered.
-
Salary:
£25,000 - £30,000

-
Location: Rochdale (OL16)

-
Hours: 08:30 - 17:30

Our client are looking for an experienced Service Administrator to join their busy, thriving department which provides customers with the highest levels of service support.

You will be involved in all stages of the process, from initial enquiry through to delivery of service.

Duties as a Service Administrator will include but not be limited to:

Main Duties and Responsibilities of the Service Administrator:

Receiving Phone Calls
Allocating Jobs to Engineers
Ordering any required parts and assigning to engineers.
Logging Service Calls on service management system
Rescheduling of projects due to changes in priority's and Supplier
Completing Jobs from being received to being invoiced
Dealing with customer queries and talking to engineers.
Administration / data input on Service Management software (full training given)
Keep customers and account managers updated with progress.

Knowledge and Skills Required:

Microsoft Office (mainly Outlook, Word & Excel)
Attention to Detail.
Strong Communication Skills
Organised, Attention to Detail
Experience of working in similar level of administrative / scheduler
Experience in dealing with customer queries

Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis.

Should you not receive a response within 5 working days please accept this has not been successful. Mpeople wish you all the best in your job search.

REF:

TJJR

Job Types:
Full-time, Permanent

Salary:
£25,000.00-£30,000.00 per year

Benefits: