Product Consultant - London, United Kingdom - Starling Bank

Starling Bank
Starling Bank
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business.

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up.

This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine's technology.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.

We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Some travel (including international) may be necessary depending on the client and nature of the engagement.
About the role

The team as a whole is responsible for ensuring Engine is designed to meet the needs of clients and their local markets, designing changes to improve our SaaS offering in ways which are useful across multiple clients.

This role plays a pivotal function in making sure we understand the client needs, sell the right thing, and build the right product.

We're looking for versatile, adaptable individuals, who enjoy the challenge of a varied and collaborative role.


What you'll get to to:


There are three buckets of work these roles will partake in:


Product consulting:


  • You will have a detailed understanding of the Engine product and work closely with the Business Development team on developed sales opportunities
  • Running workshops with clients to understand their needs, and delivering detailed demos of the product capabilities as well as training
  • Designing and documenting a solution for the client, with an understanding of the gaps of the product/ solution for the client
  • Designing changes to our product in a way that keeps with the principle of our SaaS platform (no bespoke per client requirements)
- working with our engineering function.

  • Setting up the implementation programme for success and handing over to the implementation team

Product strategy:


  • Competitor analysis and market analysis to form a view of the direction of the product roadmap for our target markets and clients
  • Designing new go to market propositions, such as a mortgage offering, or a BaaS offering
  • Developing sales materials with a deep understanding of the product and client needs

Product ownership:


  • You will develop a specialism in a specific area of the product: (Onboarding, Fincrime, Payments & Cards, Accounts & Insights,
Lending, Customer Services, Core Banking & Reporting)

  • You will design improvements to the product that align with the vision of the business, taking into account existing and potential clients
  • You'll develop a deep technical understanding of the product and how it works and work closely with the engineering teams

Requirements:

About your background

  • You have worked in client facing roles, in a consulting role, or at a technology company
  • You have experience in financial services (ideally retail banking)
  • Experience of rapidly understanding client problems and presenting solutions in a structured and informative manner
About your skills

  • You are inquisitive and like the detail of understanding how something does and should work
  • You have a technical aptitude and curiosity
  • The ability to be self motivated in a highly autonomous environment, in a collaborative team with a flat structure
  • You have strong presentation and facilitation skills
  • You have attention to detail
  • You can adapt your communication style to different stakeholders (Senior clients, consulting organisations, engineering functions)
Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you Our interviews are conversational and we want to get the best from you, so come with questions and be curious.

In general you can expect the below, following a chat with one of our Talent Team:

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