On Call Night Team Leader - Croydon, United Kingdom - Qualified Care Residential Services

Qualified Care Residential Services

Verified Company

Croydon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Here at Qualified Care Residential Services, we pride ourselves on providing an excellent level of care, because of this we require you to have experience in working in semi-independents.

As a On Call Night Team Leader for our of homes, you'll create a setting where each employee and young person can thrive and reach their full potential.

You'll make sure our young people feel happy, safe, and motivated and will also keep our home's standards high.

Managing night operations, you'll take ownership of the out-of-hours line, incident report/ general reports statutory requirements, as well as playing an active part with the management team.

The level of experience must be of the highest quality, that's what drives us here at Qualified Care Residential Services.

Through our inspirational homes and ethos, we are striving to achieve the best possible outcomes.

Personal Specification:
Responsibilities

Provide practical support whilst on shift for all young people and staff
Build and develop relationships with our young people and encourage them to participate fully in the opportunities offered within the homes and external environments.
Contributing to the support and independent living skills needs of young people in cooperation with other team members. To follow and be aware of the Individual needs of the young person, their support plans and individual risk assessments.
To record in the young person's logs throughout your shift an actual factual account of the shift and the activities of the young people.
Conduct key work sessions with young people and produce reports for each session.
To ensure the health, safety and wellbeing of each young person and that safeguarding procedures are always followed and understand how to raise concerns.
Support our young people with everyday tasks such as cooking and cleaning, appointments, meetings etc
Understand, and to follow the required policies, processes, and procedures; and ensure that they are being adhered to.
To undertake a wide range of administrative tasks whilst on duty, including filing and typing daily recordings and monthly/ weekly reports.
To ensure the security of the building and the safety and wellbeing of the young people.
To promote and ensure that all young people are abiding by the rules of the home.
To ensure that the environment of the home is maintained by undertaking and completing a range of cleaning duties as instructed in terms of promoting good hygiene practice, health and safety and cleanliness.
To report to the Service Manager any incidents or concerns about the young people/or the home
Attend staff meetings and training sessions as and when required
Ensure standards of the home are maintained through adhering to house rules,policies, and procedures.

Personal Specification:

Main Responsibilities:

Managing the out of hours line
Writing report of any incidents/accidents
Writing a summary to the Service Manager of your weekend for review on Mondays
Adapt to our daily report system
Audit staff incident reports and accident reports
Build strong working relationships with external agencies such as Local Authorities and other Health / Social Professionals.
To ensure that all other records are kept up to date including incident or accident reports and logbook.
Support all homes with the out of hours line.

Job Requirements

Be able to demonstrate interpersonal skills
Have a genuine interest in working with our young people
Will have a willingness to learn
Be able to work shifts that will include evenings, weekends, bank holidays in a flexible way to meet the needs of the young people.
Have an enhanced DBS certificate or on the update service
Must be available on the weekend.
Has the ability to adapt to new systems.
Be able to communicate and interact well with others
Handling Outbound & Inbound calls