Compliance Insurance Specialist - Romford, United Kingdom - HCL Technologies
Description
Key tasks & responsibilities- To undertake HCL IBS and clients Compliance Monitoring (CM) and Independent Quality Assurance (IQA) reviews in accordance with best practice, covering scoping / fieldwork and sampling / reporting and action tracking.
- To oversee offshore SME's performing Compliance Assurance testing ensuring agreed standards are met and assurance can be placed on the outputs.
- To attend compliance relationship management meetings with our clients' compliance and assurance functions, as required by the Compliance Manager
- To support relevant internal stakeholders to develop appropriate actions plans to address any compliance issues identified as part of the HCLIBS Assurance frameworks
- To support the development of risk based annual CM plans and the risk based monthly IQA sampling activities in order to facilitate contractual monitoring requirements for HCL IBS clients
- Through Assurance testing, identify coaching needs and liaise with Operations and Learning & Development teams to develop suitable remedial training plans to address identified issues.
- To oversee the provision of provide monthly management information both internally and to HCL-IBS's clients on compliance assurance frameworks, including conducting trend and root cause analysis of identified compliance assurance issues.
- To produce and review departmental procedures.
- To assist in the development, introduction and completion of relevant projects / business solutions, as required.
- To undertake any other activity under the direction and guidance of the Compliance Assurance Manager or the Head of Compliance and Financial Crime to achieve departmental or corporate targets
Salary:
£22,000.00-£24,000.00 per year
Schedule:
- Monday to Friday
Application question(s):
- Do you have any understanding of good Customer Outcomes?
Experience:
- Life & Pensions: 1 year (required)
Work Location:
In person
Reference ID:
KON
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