Training Administrator - Winchester, United Kingdom - Hampshire Hospitals NHS Foundation Trust

Hampshire Hospitals NHS Foundation Trust
Hampshire Hospitals NHS Foundation Trust
Verified Company
Winchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

To provide a fast pace high quality general administrative support to the Education Training service; in addition, having a defined area of responsibility for administering specific functions as defined in role specific responsibilities.


  • To provide comprehensive administrative support to the Training Administration Team including telephone enquiries, supporting queries of the Education Training Inboxes, Identifying and processing of Training compliance & training competency transfers, Processing complex Trust induction programmes, identifying data errors, Trust Position number enquiries, Register creation & Trust induction Cutoff Points all within set time scales
  • To provide a comprehensive administrative support for St Georges Grenadian & London medical students at both Winchester & Basingstoke hospital
Our vision is to provide outstanding care for every patient.

Patient care is at the heart of what we do at our three sites:
Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital.

Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.


Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally.

We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

  • Provide high quality customer care, behaving with courtesy and discretion at all times
  • Provide comprehensive administrative support to the specification of the Training Administration Team include telephone, electronic enquiries data import/export.
  • Provide basic technical administration assistance and support for Trusts Learning Management system (Green Brain) including telephone enquiries, supporting queries of the Education Training Inboxes, Identifying and processing of Training compliance & training competency transfers, Trust induction programmes, identifying data errors, Trust Position number enquiries, Register creation & Trust induction Cutoff Points.
  • Extract data from educational reports and to use this to assist with Corporate compliance.
  • Provide a comprehensive administrative support for St Georges Grenadian & London medical students, liaising with the administrative function of St Georges school of medicine and making any necessary internal arrangements, to include, placements, accommodation arrangements, induction & onboarding and orientation for medical students.
  • Escalate any issues with students to the appropriate responsible person following University guidance
  • To be a point of contact for those with basic Audio-Visual troubleshooting and be able to respond in an appropriate and timely manner
  • Ensure that all desktop procedures are clearly published to enable efficient crosscover of work with other team members
  • Work in partnership with the Training Administration Team to deliver service objectives
  • Support the promotion and communication of courses and learning opportunities
  • Help to create and maintain up to date SOPs and user guides for Green Brain
  • Review training information from Green Brain for errors and amend any individual records manually on ESR.
  • Undertake any other duties appropriate to the role as and when required.
Work across all sites within the Trust and outside core hours as required for service delivery


To assist the team in maintaining that the rooms and equipment used for education and training are fit for purpose.

Prioritise and manage own time effectively ensuring delivery of key objectives

Be able to share administrative roles as required to ensure adequate cover for A/L, sickness or at times when workload demand increases

To maintain, develop and record your own continuing personal development. To support the Training Administration Team with a comprehensive administrative function for Trust Induction & Mandatory Training.

Use all Microsoft office suite packages including Outlook

Record training data on the training database & maintain relevant databases on-going

Engage with internal and external stakeholders where appropriate to enable the successful delivery of work

To provide coverage for Education Centre Reception as and when required.

Plan and organise events

Support the process of understanding and following procedures to ensure security of the Education Centre at night (on-site RHCH), t
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