UX Researcher - London, United Kingdom - Flo Health

Flo Health

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're quite proud of our achievements

250M+ downloads, 50M+ monthly users, #1 by installs in the iOS Health category, 4.9 stars on the App Store (3M+ reviews), backed by 7 VCs, annual revenue at 9 figures, and a valuation close to $1B.

and we're just getting started.

We're Flo Health, a rapidly growing, Series B funded HealthTech building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

And there's never been a more exciting time to join us.

Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.

Now though, we're harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better - we're set to become the world's favourite female health brand.

Big plans, right?

They absolutely are - that's why we're hiring.

The Job

The needs of the user is everything to us, and how those needs are served falls under our Product teams.

They're fact-finders.

They're builders.

They're ideators of easy to use, information rich resources across our whole platform who - along with Analytics teams - get to the 'why' in order to create unrivaled user experiences.

Your Experience

Must have:

Creative, yet robust approach to research in fastpaced product environment
Communication skills with the ability to influence others and advocate for research at all levels
Demonstrated proficiency in a wide range of research methods, including both evaluative (e.g., usability testing, heuristic evaluations) and formative (e.g., interviews, surveys) techniques
Enthusiasm and Collaboration: Passion for user research and an eagerness to explore new methodologies and techniques. Ability to work collaboratively in a fastpaced, agile environment, inspiring and motivating others to deliver their best work
Proven ability to lead and manage user research projects from start to finish
Experience guiding and mentoring junior researchers and team members
Proactivity in identifying new opportunities for product development through research: We value proactive thinkers who can go beyond the given research tasks and identify new opportunities for product development. Your ability to spot user needs and uncover insights that can shape our product roadmap will make a significant impact
5+ Years hands on research experience

Nice to have:

Experience of working with distributed teams

What you'll be doing

You'll be responsible for:

As a Researcher reporting directly to the Head of Research, you will play a crucial role as an integral member of our dynamic research team. Your primary objective will be to provide essential support to our product vision and contribute to the development of our future Flo products
Support User Research Strategy: Develop and implement a user research strategy that aligns with our product vision and business goals. Identify research opportunities, define research objectives, and prioritise research initiatives to deliver meaningful insights
Plan and

Execute Research Studies:

Design, plan, and conduct a variety of user research studies, including usability testing, interviews, surveys, field studies, and diary studies.

Ensure that research activities are conducted in a safe, controlled, and ethical manner

Data Collection and Analysis: Oversee the collection and analysis of user research data, employing mixed methods both qualitative and quantitative research methods. Synthesize and interpret research findings to generate actionable insights and recommendations
Stakeholder Collaboration: Collaborate closely with product managers, designers, engineers and other stakeholders to integrate research findings into product development processes. Advocate for usercentric design decisions based on research insights
Research Reporting and Communication: Prepare and present research reports, presentations, and visualisations that effectively communicate research findings to stakeholders in an unbiased and compelling manner. Influence decisionmaking by clearly articulating the impact of research insights we are looking for a great story teller
Project Management: Effectively manage multiple research projects, including timelines, resources, and deliverables. Prioritise tasks and manage stakeholders' expectations to meet project objectives

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Reward
People perform better when they're happy, paid well, looked after and supported.

That's just a fact.

On top of competitive salaries, we offer Flo's permanent employees:

A fully flexible working environment wherever you're at your best: at home, in our offices, or a mix-and-match of both
Company equity grants through Flo's employee share option plan (ESOP)
Paid holiday and sick leave (dependent