Senior Service Advisor - Farnborough, United Kingdom - Auto Skills UK

Auto Skills UK
Auto Skills UK
Verified Company
Farnborough, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

SENIOR SERVICE ADVISOR
Basic Salary - £28,000 - £30,000
OTE - £42,000
Location - Farnborough


Our client is looking for a customer service professional within the motor industry to join their successful team as Senior Service Advisor.

The Senior Service Advisor will have a major part to play in achieving success by providing a professional service toall service customers and colleagues.

Responsibilities of a Senior Service Advisor

  • Provide exceptional customer service skills and lead by example.
- communicate service and repair work to customers

  • Meet targets set by upselling additional products.
  • Maximise service department profitability ensuring customer awareness of all available workshop services
  • Provide the highest level of customer care and satisfaction.
Skills and Qualifications of a Senior Service Advisor

  • Main Dealership or Large Independent experience
  • Initiative to think on your feet when met with difficult situations
  • Ability to work as a leader as well as still being part of a team
  • A commitment to deliver a firstclass customer service
  • Career driven and ambition to hit targets
  • Knowledge to help team members to move forward
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