Student Administration Assistant - Dundee, United Kingdom - Al-Maktoum College of Higher Education

Description

Duties and responsibilities

Admissions

• Dealing with national and international students' admission, understanding the UKVI requirement for international applicants.
• Maintaining regular contact with prospective students, giving information and advice on academic and procedural matters.
• Preparation of welcome information for new students and support the initial induction of students.

Student Administration

• Assist with the maintenance of the College's Virtual Learning Environment (Moodle), ensuring all relevant units are created for teaching staff each semester; add students to the appropriate units; publish relevant exam and assessment dates which includes ensuring Turnitin links are available in advance of submission dates.
• Assist with the collation of all programme, unit, and student data, which includes exam and assessment results and ensure they are accurately recorded and maintained within the Student Record System (SRS).
• Supporting the initial induction of students admitted to the College and then advising and helping support them in conjunction with academic and administrative colleagues.
• Strengthen the relationship between students and the Student Administration Office, by acting as a visible point of contact and actively encouraging students in their daytoday activities.
• Maintaining the College's academic filing and record system efficiently and effectively, to conform to the quality assurance requirements of the SQA, the QAA along with the guidelines recommended by the UK Visas and Immigration.
• Working with students to help them get the most out of their learning experience.
• Acting as a point of contact for anything relating to teaching support.

General

• To work as part of the College's general administration team, covering core duties such as reception cover, library issue and general administration, if required.
• Assist with the organisation of academic meetings.

Person Specification
To fulfil your role, you will need certain knowledge, skills and competencies. The following competency specification provides a framework within which your performance will be assessed.


Competency

Knowledge and Experience
Proven experience in an administration role.

A good standard of education to HNC/HND level or 12 months experience in similar role.

Has an active approach to continuing professional development/undertaking training as appropriate for personal and professional development.


Skills, knowledge, and aptitudes

Communication:
Can demonstrate the ability to communicate clearly and concisely.

An understanding of the confidential nature of student administration.

Excellent written and oral communication skills with an excellent command of the English language.


Planning and Organisation:

A proven ability to work independently, using own initiative; to have close attention to detail, to work under pressure and to tight deadlines.

Initiative and Problem Solving:
Can demonstrate the ability to initiate processes and procedures to resolve new problems.

Be a team player and can integrate well into a team environment, contributing to the team effort as required.


Training:
You must be prepared to undertake compulsory online training, should you be appointed


This annual training includes:

GDPR for Education; Bully and Harassment in the Workplace; Equality and Diversity; Fire Safety in Education; H&S in Education; Working with DSE equipment.

Ongoing role specific training will be required.


Job Types:
Full-time, Permanent


Salary:
£23,502.00 per year


Benefits:

• Company pension
• Free parking
• Gym membership
• Onsite parking
• Sick pay

Schedule:

• Monday to Friday

Work Location:
One location

Application deadline: 06/03/2023


Reference ID:
SAA2023