HR Operations Team Lead - Milton Keynes, United Kingdom - BSI

BSI

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Great that you're thinking about a career with BSI

We are recruiting for a HR Operations Team Leader to lead our global team of highly skilled HR Operations Advisors to provide excellent one-stop HR services for all our employee's needs.

As a pivotal role, the HR Operations Team Leader ensures that the team continuously provides a trusted, purpose-led and engaging service to all the HR needs of our employees at BSI.

We strive to deliver these services consistently and with a proactive, positive, and people-centric approach, and the Team Leader plays a vital role to lead and support the team's continual success by motivating, inspiring and developing the Team in achieving the SLAs and KPIs.

With our 'Right first time, every time' service ethos, this role will appeal to an experienced HR Operations professional who strives for continuous process improvement, consistency and efficiency, contributing to HR policies and best practices, as well as the ability to embrace new challenges from various geographical locations the team is responsible for.

This role will be hybrid working 2-3 times per week in our Milton Keynes office.

As a fixed-term / maternity cover position, the appointment has a tentative contract completion date in end of September 2025.

Responsibilities and Accountabilities:

Managing a team of HR Operations Specialists in terms of their performance, workload and development.
Be the team's point of escalation on process queries liaising.
Facilitating the team to maintain update documentations aligned with local legislations.
Be the point of contact to provide 'white glove' service on HR tasks to Senior Leaders.
Lead on the delivery to support continual improvement of the HR work processes.

To thrive in these roles, you have:

CIPD Level 5 qualification (or equivalent), or extensive experience working in a HR Operations / HRSSC capacity. Having team management experience within HR Ops / HRSSC settings will be a significant advantage.
Strong awareness of legal requirements and updates on employment related legislations, locally and internationally.
Track record of successful delivery in People Operations area in a complex and dynamic organisation.
Exceptional stakeholder management and communication skills, and the ability to explore creative solutions and recommendations to technical issues for continuous improvement.
Worked in diverse, multinational settings, be culturally sensitive and strive for highest standards on handling ethical matters (e.g. ED&I) and relevant data privacy legal framework (e.g. GDPR).

LI-JT1

LI-Hybrid

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience.

We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries:
from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate.

Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work.

BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

Our Excellence Behaviours:
Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

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