Senior Claims Handler - Bristol, United Kingdom - Resolve Recruitment Services
Description
Senior Claims Handler, Bristol
Resolve Recruitment are working with an innovative and highly successful legal insurance organisation working in partnership with brokers, insurers, and solicitors.
Due to continued growth, they now seek several Senior Claims Handlers to join their award-winning team, working on cases valued up to £25,000 across a wide range of legal matters.
The role;
- Provide a timely, professional, and highquality service to clients
- Maintain ongoing contact with the insured throughout the claims process to report on progress, take further instructions, and play a key role in developing and maintaining insured relationships
- Assessing & processing all claims in line with stipulated procedures & authority limits
- Setting up new files by reviewing incoming instructions, identifying relevant issues, and assessing whether it's a valid claim
- Draft appropriate correspondence to brokers/insured's requesting additional information as required
- Resolve claims through negotiation of settlement, rebuttal of claim and/or declining of cover
- Review panel reports, obtain instructions and instruct experts and external counsel when appropriate
- Ensure that case management system is updated
- Plan & prioritise own work to meet company service standards
- Assume responsibility for quality control and compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information
The person;
Essential
- 2+ years relevant experience
- Good numeracy & literacy skills
- Good communication and interpersonal skills
- Good time management and organisational skills
- Great attention to detail
- CII qualified or working towards
The rewards;
- Competitive basic salary of up to £32,000 p/a depending on experience
- Work hours to suit across Monday to Friday flexibility is available
- Work from home up to 3 days per week with computer equipment provided.
- 26 days annual leave plus bank holidays, with the option of buying an additional 5 days a year and carrying unused entitlement over
- Generous pension scheme with 7% employer contributions
- Free Legal Expenses Insurance and Motor Breakdown Cover
- A Health Cash Plan that covers opticians, dentists, and other medical bills
- A monthly Gym Subsidy worth up to £25 pcm
- A Cycle Scheme and interest free commuter loans are also available
- Enjoy a beautiful office with free coffee, tea, squash, and biscuits (and good company)
- Free company events and socials from wine tasting to murder mystery events
- Receive learning expenses and time off for your study and exams
- Opportunity to join Charity or Wellbeing teams and help the business give even more back to the community
- Additional excellent benefits
- Ongoing support and career progression
APPLY BELOW
Key:
Senior Claims Handler, Claims Handler, Claims, Insurance, Legal Insurance, BTE, ATE, Bristol, BS8
IND1
Job Types:
Full-time, Permanent
Salary:
£25,000.00-£32,000.00 per year
Benefits:
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bristol, BS8 1NN: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
Claims Processing: 1 year (required)
Work Location:
Hybrid remote in Bristol, BS8 1NN
Reference ID:
JY-SCH-BS
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