Team Leader - Leicester, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support

Verified Company

Leicester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a Team Leader you will directly oversee and manager a team of remortgage caseworkers and assistants. You will provide effective line management as well as coaching and supporting.

Client Details
My client is a leading legal and professional services company based in Leicester. Working with various business clients across the UK, they deliver high-quality services and legal expertise.

Description
As a Team Leader you will be responsible for:

Motivate and lead the team to ensure that excellent service is delivered to borrowers and lenders.
Assessing priorities, organising work schedules and directing resources according to business need.
Undertake probationary reviews and annual appraisals.
Investigate performance management concerns.
Providing coaching and mentoring support to others.
Assist with the recruitment process
Identify and support ongoing training and development requirements.

Profile

A successful Team Leader will demonstrate:

Experience of working at team leader level, preferably within a volume case management
Sufficient experience and credibility to motivate, coach and manage others.
Proven communicator with excellent interpersonal and negotiation skills.
Committed to delivering excellence.
High professional and personal standards.
Excellent presentation skills (both written and oral).
Proficient IT skills.

Job Offer

The benefits of a Team Leader include: