Delivery Co-ordinator - Salford Quays, United Kingdom - TalkTalk

TalkTalk
TalkTalk
Verified Company
Salford Quays, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Who are TalkTalk?

TalkTalk are the UK's leading value for money connectivity provider. We believe that simple, affordable, reliable and fair fibre should be available to everyone.

The role


The role of the coordinator is to deliver B2B products to agreed success criteria and SLA's, ensuring the best practice is adopted and customer expectations are managed.

Supplier relationships are key to delivery, therefore working as a collective team ensures that results are met for our customers.

You will be expected to step out of your comfort zone to ensure services are delivered.


Your responsibilities:

  • To provide an effective, efficient, and professional order management service for our customers
  • To keep the customers up to date and provide excellent customer service throughout
  • To manage order exceptions and to work with our suppliers and internal stakeholders.
Key skills required to be successful in the role:

  • Service delivery/Customer relations
  • Supplier Management
  • Provisioning/Order entry

Desirable:

  • Telecoms/ISP
  • Data and Ethernet
What can we offer?

  • Free TalkTalk broadband for all employees.
  • Heavily subsidised meals in the TalkTalk Soapworks office in Salford.
  • Access to the Perks at Work platform which gives you hundreds of discounts on high street brands.
  • Flexible dynamic working is part of who we are at TalkTalk so please talk to us about how you like to work.
  • Electric Car charging points at the office.
What to do next?

As a recognised Top 50 Inclusive Employer in the UK, we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve.

Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We're also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
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