Property Advisor-call Centre - Keynsham, United Kingdom - Andrews Property Group
Description
Do you love getting to know people and thrive on nurturing customer relationships?
Are you at your best when helping others and delivering exceptional customer service?
Here at
Andrews Property Group you'll be part of one team, working together, sharing knowledge and information, to ensure customers get advice that helps them to make sound financial decisions and enjoy their home.
Property Advisor you will enjoy helping individuals get the support they need. You will be an active listener who is always honest and positive in your approach.
A
Property Advisor will handle sales and service calls putting the customer at the heart of what we do, ensuring at all times the customer is sign posted to the right service, product or outcome.
You will ensure a
first class service which will involve a range of activities from making appointments, customer set up, providing information on viewings, valuations and other products and services.
If you share our energy and empathy, have a caring nature, and want to work with pride and purpose, we are the employer for you.
Andrews is an awarding winning property group who provide fantastic training so you just need to bring with you the right attitude and we'll do the rest
In return for your hard work you will have an opportunity to increase your basic salary with a quarterly bonus.
Please note - we can offer you part-time role : Mon-Friday 9-18:30 (3 weeks of 9-17:30 & 1 weeks of 10-18:30) plus Saturday 9-17:00 (1 in 4 weeks) 37.5hrs a week
Our values
We love to work with people who share our values to ensure the highest standards of support for the people who work with us and who are our customers are provided:
We treat every customer as our only customer At Andrews, we believe in building successful long-term relationships with our customers. We do that by putting in the time and effort to understand all their needs and motivations.
We value all our people As one united team, we treat everyone with respect, prioritizing great two-way communication in every department. We honor our commitments and ensure we're always looking out for each other. Property
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We are diverse and we are professional:
We believe in giving back As an estate agent owned by a charitable trust, we do all we can to support charities and social enterprises close to home and abroad. We take pride in our contributions to society and celebrate them alongside our business successes.
Andrews is an equal opportunities employer who is striving for a diverse workforce and inclusive culture. We want all our staff to feel valued, listened to and we encourage everyone to fulfil their full potential.
Job Types:
Part-time, Permanent
Part-time hours: 20-25 per week
Salary:
£20,000.00-£22,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Referral programme
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Experience:
- customer service: 1 year (required)
Work Location:
In person
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