Digital Product Owner - Bradford, United Kingdom - Morrisons

Morrisons

Verified Company

Bradford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Morrisons Digital team are looking for a Digital Product Owner responsible for delivering digital products that optimise the customer experience and delight our customers.

As a digital expert and advocate, the role holder will be passionate about the customer, looking to support stakeholders on all aspects of the digital customer experience and product opportunities.

Some of your responsibilities will be:

Working collaboratively with the wider Online business, technology third parties and internal technology teams to prioritise improvements and ongoing development for: Store Finder, Help Hub, Corporate, Foundation and Farmers site.
Manage and coordinate testing of initiatives with developers and stakeholders, and work with business teams to understand postimplementation analysis of impact.
Maintain the platform roadmap documents and reports, ensuring this is clearly communicated with business stakeholders and our leadership team.
Act as the voice of the customer when planning online improvements and ensure that their wants and needs are considered and fulfilled, driven by goals to grow sales, reduce costs or improve customer satisfaction.
Work closely with crossfunctional departments, key stakeholders, partners and suppliers ensuring clear lines of communication are established.
Support online content changes across these sites i.e. store information and help hub content
Report on progress towards outcomes and measure the success of digital changes
Use customer insight to identify opportunities for digital development