Account Manager - Witney, United Kingdom - The Burford Recruitment Company Ltd

The Burford Recruitment Company Ltd

Verified Company

Witney, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Burford Recruitment Company are excited to be working with a privately owned technology provider located in Witney, who are looking for a proactive and capable Account Manager to join their busy team.

Reporting to the Head of Operations, you will be responsible for building relationships with your portfolio of clients, identifying new revenue opportunities and assisting with system support.

Responsibilities

Form part of the Account Management Team and help desk support rota
Supporting clients through the initial set up process and implementation of additional services in conjunction with the Sales Agents
Account management responsibility for new and existing accounts, managing individual accounts performance
Deliver system training to new and existing clients as required to ensure an agreed level of competency
Log all calls onto the internal database and follow up on resolutions
Undertake ad hoc quality checks across account portfolio and complete any remedial action required
Occasional travel required to meet with clients onsite to review revenue performance

Skills and attributed required