Beauty Consultant - City of Edinburgh - La Prairie Switzerland

    La Prairie Switzerland
    La Prairie Switzerland City of Edinburgh

    6 days ago

    £30,000 - £60,000 (GBP) per year *
    Description

    Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Harvey Nichols, Edinburgh might be of interest to you. As full time La Prairie Beauty Consultant working 2 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette.

    Main Accountabilities

    • Make smart business decisions based on brand and business ambition
    • Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
    • Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc
    • Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
    • Create a deep connection with the client to understand their needs, build trust and long-lasting relationship
    • Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times
    • Engage clients and maintain relationships using La Prairie's clienteling tools and systems
    • Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client
    • Ensure exceptional service through encouraging the application of products either on counter or within the cabin

    Qualifications

    • Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
    • Strong retail experience
    • Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
    • Strong business acumen to drive sales and go beyond business objectives
    • Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
    • Ability to build relationships throughout the store to find new opportunities
    • Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
    • NVQ level 3 in Beauty Therapy, with experience of providing high quality skincare treatments to clients (desired but not essential)

    Benefits

    • A good salary with a new competitive commission scheme
    • 33 holiday days (including bank holidays) pro-rated based on working days
    • Generous product allocation & discount
    • Long Service Awards starting with 3 years' service
    • Gratis of new launches
    • Contributory pension scheme – 5% employer contribution
    • Employee referral bonuses

    #J-18808-Ljbffr
    * This salary range is an estimation made by beBee
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