Claims Adjuster - London, United Kingdom - Avencia
Description
About us
HDI Global is part of the Talanx Group, one of the world's largest insurance groups and a leader in the delivery of global insurance solutions for corporate businesses.
With an eye on the future, HDI is on a journey to ensure our organisation is one of the best places to work in the world.
The role
To desktop adjust own portfolio of cases notified, from first advice through to settlement within designated Branch authority, in accordance with the claims handling manual.
The cases are varied and may include both lead and follow claims to a high technical level.Key accountabilities
- To undertake an initial evaluation of cause of loss to determine whether a claim is covered and what further information may be required.
- To decide the Company's response to claims, based on correct interpretation of policy and underwriting documentation; investigating, negotiating and settling claims within statutory and company guidelines. This includes coverage analysis and policy determination.
- To assist in the process for setting accurate, realistic and timely claim reserves to enable management to assess the company exposure.
- To liaise variously with clients, loss adjusters, solicitors, experts, brokers, MGA's and TPA's as appropriate for claims service and investigation.
- To liaise variously with underwriters & risk managers, finance, Management, Head Office and with network (Servicing and/or Producing offices) as and when relevant for informational, procedural or authority reasons
Skills & experience
- A Levels or equivalent
- Minimum 4 years liability claims handling experience
- Experience of London Company market in public liability, products liability, and employers liability matters;
- Experience of joint settlements/ mediations / Arbitrations;
- Good general knowledge and understanding of insurance principles;
- General awareness of current regulation, case law, and market issues;
- Effective time & file management skills
- Excellent communication and report writing skills
- High accuracy and attention to detail
- Effective negotiation skills
- Ability to work as part of a team, and be selfmotivated
Job Reference:
HDI00111
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