Credit Controller - Luton, United Kingdom - Impellam

Impellam

Verified Company

Luton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Impellam Group is a connected group providing global workforce and specialist recruitment solutions.

About the Role

We are looking for a Credit Controller to work on a Hybrid basis (2 days in our Luton office, 3 days remote).

The role will require collection of overdue debt for Impellam brands, preventing invoices from becoming overdue. You'll ensure accurate maintenance of client information and record all chasing activity. Reporting and escalation of issues to the Team Leader which may impact on meeting required deadlines.

Key Responsibilities

Maximise cash collection and minimise overdue debt
Management of client relationship
Accountable for disputed debt and work with operational teams to resolve queries and prevent reoccurrence.
Ensure effective communication internally and externally.
Meeting with clients and key contacts in the business where necessary
Providing reports on overdue debt position
Continuously consider process improvement and strive to improve team efficiency.
Reconciling and collection of historic debts
Provide high level of customer service to both internal and external clients.
Escalate issues that impact on the completion of tasks to the Team Leader
Liaise with other Finance functions (billing admin, payroll, management accounts, and purchase ledger) to resolve issues in endtoend processes as required.

What we're looking for

Intermediate to Advanced Excel skills with experience including PIVOT Tables essential and being comfortable with formulas such as CONCATENATE, VLOOKUP and SUMIF.
Demonstrated experience within a fast moving, forward thinking and customerled organisation.
Relationship Management
Ability to communicate both internally and externally.
Disciplined approach to managing own workload whilst working to agreed targets and deadlines.
The ability to pay attention to detail whilst working to strict deadlines.
IT literate (Microsoft Office experience is important)
AAT/ICM qualifications desirable.

**What Can We Offer You?