Site Supervisor - North London, United Kingdom - Novus Property Solutions
Description
Site Supervisor
Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 750 colleagues in 20 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 125-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients.
As a result of our continued success, we are seeking an experienced
Site Supervisor to work on Social Housing contracts, mainly with Kitchen & Bathrooms.
You will be based in North London; however, flexibility is required to travel to South London, Slough & Kent as and when required.
Benefits;
- Competitive salary
- 26 Days Hols & Bank holidays option to buy or sell holidays
- Company pension scheme up to 7.5%
- Fleet Van/Fuel Card
- Discounted Healthcare Scheme
- Highstreet & lifestyle discounts
- Enhanced Maternity and Paternity pay
- A day paid volunteering per year
- Length of service awards
- Any many more.
Site Supervisor
Lead teams on site(s) to enable the contract to be completed on time, with zero defects and to zero harm or risk to the health, safety & welfare of their operational team, client, contractors, or general public.
**Main Responsibilities -
Site Supervisor
- Ensure the supervised site activities comply with H&S regulations and staff follow H&S policies/ procedures through effective training, risk assessments and audits, record keeping.
- Monitor/identify/resolve H&S issues, within the supervised team, and escalate/report any safety matters accordingly and timely.
- Ensure quality delivery of works though daily/weekly auditing and supervision; resolve issues and escalate where necessary.
- Continually monitor/review progress of work against the programme, schedule of works and budget; provide timely reports to Site/Contracts/Manager (SM/CM) and stakeholders.
- Assist SM/CM in the selection and procurement of materials and plant.
- Follow labour and material resource plan and escalate issues/discrepancies.
- Conduct benchmarking to agree the required quality standards; ensure consistency throughout the supervised works, through the team, to the handover.
- Monitor daytoday customer relations, taking steps to prevent issues from occurring
- Proactively work with Customer Liaison team to understand customer needs to prevent complaints, resolving queries in a proactive and timely manner. Whilst also supporting complaint handling to resolution.
- Provide information on site activities to support SM/CM in progress meetings with clients and customers.
- Assist Site Manager in managing staff in line with policies and procedures; recruitment, training, capability, disciplinary, talent development and succession; escalate issues and contribute to performance reviews.
- Escalate training/development needs.
- Act in a professional manner at all times, including communications with customers and clients, demonstrating the company values and desired behaviours through the Novus Way
Key skills
- Social Housing Kitchen & Bathrooms
- People supervision and first line management
- Excellent communication skills (verbal and written), organisation, planning and attention to detail
- SMSTS qualified, NVQ level 2 Trade or timeserved Site Supervisor
- 3 Day HSE First Aid at Work certificate
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