Site Supervisor - North London, United Kingdom - Novus Property Solutions

Tom O´Connor

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Tom O´Connor

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Description

Site Supervisor

Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 750 colleagues in 20 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 125-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients.


As a result of our continued success, we are seeking an experienced
Site Supervisor to work on Social Housing contracts, mainly with Kitchen & Bathrooms.

You will be based in North London; however, flexibility is required to travel to South London, Slough & Kent as and when required.


Benefits;

  • Competitive salary
  • 26 Days Hols & Bank holidays option to buy or sell holidays
  • Company pension scheme up to 7.5%
  • Fleet Van/Fuel Card
  • Discounted Healthcare Scheme
  • Highstreet & lifestyle discounts
  • Enhanced Maternity and Paternity pay
  • A day paid volunteering per year
  • Length of service awards
  • Any many more.
**Summary -
Site Supervisor


Lead teams on site(s) to enable the contract to be completed on time, with zero defects and to zero harm or risk to the health, safety & welfare of their operational team, client, contractors, or general public.

The role will require someone with a Social Housing background in Kitchen & Bathrooms.

**Main Responsibilities -
Site Supervisor

  • Ensure the supervised site activities comply with H&S regulations and staff follow H&S policies/ procedures through effective training, risk assessments and audits, record keeping.
  • Monitor/identify/resolve H&S issues, within the supervised team, and escalate/report any safety matters accordingly and timely.
  • Ensure quality delivery of works though daily/weekly auditing and supervision; resolve issues and escalate where necessary.
  • Continually monitor/review progress of work against the programme, schedule of works and budget; provide timely reports to Site/Contracts/Manager (SM/CM) and stakeholders.
  • Assist SM/CM in the selection and procurement of materials and plant.
  • Follow labour and material resource plan and escalate issues/discrepancies.
  • Conduct benchmarking to agree the required quality standards; ensure consistency throughout the supervised works, through the team, to the handover.
  • Monitor daytoday customer relations, taking steps to prevent issues from occurring
  • Proactively work with Customer Liaison team to understand customer needs to prevent complaints, resolving queries in a proactive and timely manner. Whilst also supporting complaint handling to resolution.
  • Provide information on site activities to support SM/CM in progress meetings with clients and customers.
  • Assist Site Manager in managing staff in line with policies and procedures; recruitment, training, capability, disciplinary, talent development and succession; escalate issues and contribute to performance reviews.
  • Escalate training/development needs.
  • Act in a professional manner at all times, including communications with customers and clients, demonstrating the company values and desired behaviours through the Novus Way

Key skills

  • Social Housing Kitchen & Bathrooms
  • People supervision and first line management
  • Excellent communication skills (verbal and written), organisation, planning and attention to detail
  • SMSTS qualified, NVQ level 2 Trade or timeserved Site Supervisor
  • 3 Day HSE First Aid at Work certificate

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