Healthcare Relations Team Leader - Barnsley, United Kingdom - MAC Clinical Research

Tom O´Connor

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Tom O´Connor

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Description

MAC Clinical Research are expanding and we're now looking for a Healthcare Relations Team Leader to drive our outreach activities, and to support the sites in achieving their recruitment/volunteer targets.


You'll be able to communicate on all levels so that you can achieve targets through GP mailings, community initiatives and relationships with support groups and patient advocates.

You'll be expected to develop positive, strong, long-term relationships with key influencers to grow the MAC Clinical Research patient database by selling/pitching to clients, networking, developing and maintaining commercial relationships.


This role would particularly suit someone who is already working within an area sales/pharmaceutical representative type role.

RESPONSIBILITIES:


  • Responsible for managing the monthly outreach budget and its allocation to local activities.
  • Responsible for the setup of local recruitment strategy with assistance of local site teams
  • Responsible for delivering the local recruitment strategy for each study/ therapy area in conjunction with key stakeholders
  • Plan and monitor team outreach distribution activities based on the central strategy and bespoke local outreach options.
  • Report all outreach activity outcomes and look for trends in success to take learnings into the next activity month.
  • Liaise regularly with local site and Site Director to review current recruitment targets for the unit and further adapt and develop local recruitment initiatives and plans
  • Work closely with the site manager to develop and deliver engagement processes to drive low volunteer DNA rates.
  • Liaise with other site Team Leaders to share ideas and best practice.
  • Support developing relationships with key NHS stakeholders.
  • Practice managers, GPs, Relevant Hospital Depts to support patient database and studies
  • Support relationships with GP surgeries to provide GP mailings where suitable for studies and patient populations
  • Support the relationship building of a network of specialist consultants in key therapeutic areas who could help identify potential patients
  • Establish and develop relationships with private customer/client groups charities, support groups, pharmacy chains, physiotherapy clinics and similar
  • Explore ways to increase awareness of MAC Clinical Research and promote benefits of trial participation to potential patients and medical professionals.
  • Support promotional initiatives within the local area to raise the profile of the site
  • Present and discuss the services and benefits that MAC can provide across your region with confidence, knowledge, and authority
  • Work with the site to develop ways of gaining volunteer feedback MAC can use for promotion of the site and service improvements.
  • Support the build of a local advocacy group of volunteers who are willing to be involved with the review of volunteer facing study materials and provide interview feedback MAC can use to raise awareness of the study profile

GENERAL

  • Work effectively as a team with the sites to obtain medical histories in a timely manner and in line with GDPR.
  • Compliance with MAC health and Safety policy
  • Compliance with MAC policy on equality and diversity
  • To maintain professional qualifications required for the role, including continuous personal development
  • To work to the requirements of SI 2004 no 1031 and amendments thereof, which includes Good Clinical Practice
  • To work according to MAC SOPs, guidelines, and policies
  • To work according to current data protection standards and practice good information management. Maintenance of strict confidentiality of patient and businessrelated data.
  • To maintain a high level of initiative and personal responsibility, liaising appropriately with team members and managers to ensure your job role is efficiently carried out
  • To support the aims of MAC and to represent MAC appropriately in a professional way to all our customers

Benefits:


  • Onsite parking

Schedule:

  • 8 hour shift

Application question(s):

  • Will you now (or in the future) require sponsorship to work in the UK

Experience:


  • Sales: 1 year (required)
- supervisory: 1 year (required)


Work authorisation:

  • United Kingdom (required)

Work Location:
On the road


Reference ID:
HR129

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