Deputy General Manager - Edinburgh, Scotland

Job summary

We are seeking a dedicated and skilled Deputy General Manager to join our team in a dynamic restaurant environment at The Boston Bar.

Responsibilities

• Assist the General Manager in daily operations, ensuring high standards of food preparation and service.
• Supervise FOH and kitchen staff, providing guidance and support to enhance team performance and morale.
• Ensure compliance with food safety regulations and maintain cleanliness throughout the kitchen, dining and bar areas.
• Collaborate with the team to develop menus and improve food & drink production processes.
• Monitor inventory levels, placing orders for supplies as needed to maintain operational efficiency.
• Train new staff members on drink preparation techniques, health & safety protocols, and restaurant policies.
• Handle customer inquiries and feedback professionally to ensure satisfaction and loyalty.
• Organise staff meetings, broaching subjects such as ideas for improving service quality and operational efficiency.

Qualifications

• Previous experience in a restaurant or bar environment is essential, with a focus on preparation and high volume service.
• Proven leadership skills with experience in team management within a F&B setting.
• Strong understanding of food & drink safety practices and regulations is required.
• Food & drink qualifications or relevant certifications are advantageous but not mandatory.
• Excellent communication skills with the ability to motivate and inspire a diverse team.
• A passion for delivering exceptional customer service and maintaining high standards of quality.

Job description