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  • Operations Manager – Technology Consulting - London - PSD Group

    PSD Group
    PSD Group London

    2 weeks ago

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    Description

    Operations Manager – Technology Consulting (Financial Services)

    To be considered for this role, please ensure your application aligns with the job specifications below.

    Our client is a small financial technology consultancy that provides advisory and implementation services to clients in the investment management sector.

    This is an exciting opportunity to join their team as an Operations Manager, reporting directly to the Chief Operating Officer. The successful candidate will oversee the day-to-day operational activities of the company, managing a small team of three people who provide administrative support across various areas.

    The team's responsibilities include:

    • Consultant work assignment administration
    • Invoicing and payment processing
    • Travel arrangements and service agreements
    • Client onboarding and HR matters
    • Preparing board meeting papers and maintaining the core CRM system
    • Contributing to sales and marketing materials

    The Operations Manager will also lead small to medium-sized operationally focused projects aimed at improving processes and reducing risk.

    The ideal candidate will have experience in operational roles within consulting or financial services, excellent communication skills, and knowledge of Microsoft tools such as Outlook, Excel, and PowerPoint.

    Key responsibilities will include:

    • Invoicing and payment processing
    • Contract and assignment management
    • Run-the-business operations
    • HR and people management
    • Marketing and external communication

    We are seeking a skilled and experienced professional who can improve processes, reduce risk, and drive efficiency in our operations.

    Required Skills and Experience:

    • Degree or equivalent qualification preferred but not essential
    • Experience in operational roles within consulting, financial services, or relevant industries
    • Excellent written, oral, and presentation communication skills
    • Ability to work with senior management
    • Good knowledge of Microsoft tools
    • Experience with CRM platforms and contracts/ legal documents
    • Knowledge of commercial and financial processes
    • Payment systems and complex multi-entity, multi-currency payments/bank accounts
    • Risk management principles and their impact on operational activities
    • Continuous improvement mindset
    • Team leadership skills
    • Pragmatic thinking and adaptability
    • Effective time management

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