Customer Service Assistant - Manchester, United Kingdom - Global 1st Line Group

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Assistant.

As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and support.


Responsibilities:


  • Answer incoming calls and respond to customer inquiries in a professional and timely manner
  • Provide accurate information about products and services
  • Utilize phone etiquette skills to ensure positive customer interactions
  • Analyze customer needs and recommend appropriate solutions or upsell additional products or services
  • Collaborate with other team members to ensure customer satisfaction

Skills:


  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks in a fastpaced environment
  • Excellent problemsolving skills and attention to detail
Join our team today and become part of a dynamic and supportive work environment where your contributions are valued.


Salary:
From £24,663.85 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 24/04/2024

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