Customer Sales Consultant - Derry, United Kingdom - Donnelly Group - Donnelly Group Maydown Site

Donnelly Group - Donnelly Group Maydown Site

Verified Company

Derry, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an exciting time to join the Sales team in Maydown.

Reporting to the Sales Manager you will be a key member of our well established successful sales team, focusing on maximising opportunities to ensure profitability targets are reached.

Does this sound like you?- Excellent customer service skills and likes to work with people. Record of working within the automotive industry in a similar position. Enjoys working in a high-pressured environment. Enjoys working to and can achieve challenging targets. Able to take initiative and ownership of issues; is proactive, has a 'can-do' attitude. Able to work independently. Able to multi-task and switch quickly between tasks. Willingness to learn and develop, and keep up-to-date with complex/ technical/product information. Strong organisational and prioritisation skills. Strong people & communication skills. Is a team player who offers help and support to others.

About the role:

Core duties of this role include:

Talks with, and listens to customers to build rapport and understands their requirements
Qualifies own understanding of the customer's needs through discussion and gauging the customer's reaction to alternative options to build the closest possible match between the product and customer
Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through test drive
Uses in depth product knowledge to guide the customer towards the best choice for them
Works with colleagues and other teams across the site to provide continuous improvement and a seamless service to customers
Ensures opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. After Sales)
Achieving personal and team KPIs

Competencies Required:

Achievement and Results Motivation
Analytical Thinking and Decision Making
Customer & Service Orientation
Brand identification
Interpersonal Skills
Flexibility and Desire to Learn
Self-Management & Team Orientation
Customer & Service Orientation

This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

The company reserves the right to expand the short listing criteria to facilitate the short listing process.

Donnelly Group is an equal opportunities employer

What you will need

Required criteria