Part Time Sales and Customer Service Advisor - Brandon, United Kingdom - Simply Shutters

Simply Shutters

Verified Company

Brandon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Looking for a part time job?

Would you like to work 25 hours a week?

Would you like to work with a small, friendly team?

If so, then why not come and join the team at Simply Shutters because we're expanding the team_

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Job Type:
_Permanent

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Hours of Work:_Mon

Fri: 9am 2.00pm

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Salary:
_ £21,000 pro rata.

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Location:_ Brandon, Suffolk.

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Job Summary:_

Vibrant individual required to join our small, friendly sales and customer service team.

Must be computer literate, have a keen eye for detail and be sales orientated whilst providing a first class experience to our customers.

You should be highly organised with a friendly telephone manner.

In return we offer training on a 1-1 basis and a welcoming attitude to our small family run business, on site parking and a competitive salary.

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Responsibilities:_

Answering all incoming calls promptly and dealing with all calls in a professional, friendly and polite manner.
Taking new orders and dealing with any existing orders.
Processing sales orders, sales invoices, and other paperwork.
Liaising with customers regarding any delivery issues, stock availability or updates on orders.
Liaising with other departments including warehouse and manufacturing personnel.
Dealing with any carrier related issues.
Following up sales enquiries.
Building and maintaining professional relationships with trade customers and suppliers.
Ensure that we maintain company confidentiality when dealing with third party customers or suppliers.
Booking parcels with our third party courier service ready for collection from our premises.
Performing general administrative duties.
Other adhoc duties as and when required.

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Essential to the job:_

Attention to detail.
Proven sales experience.
Ability to work well under pressure. During our busier months it is a fastpaced & pressured environment.
Ability to liaise with customers in a friendly and professional manner, this will include dealing with any customer complaints that might arise.
Excellent telephone manner.
Experience of using Microsoft systems including Outlook, Word, and to a lesser degree Excel.
CRM experience is desirable but not essential.
Able to work under own initiative with a 'can do' attitude.
Flexibility. From time to time we will need you to be able to work full time hours to cover holiday and sickness. If you are covering sickness this means you will need to be available at short notice.

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About You:_

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Benefits of working for us:_

We are a small, friendly team.
Free onsite car parking. Also, right next to Brandon train station should you not drive.
Free Tea/ coffee (biscuits on occasion).
No weekend work.
Paid overtime.
Annual holiday entitlement (including bank holidays) to include forced shutdown between Christmas and New Year.
Occasional visits from the company dogs Lulu and Dave.

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COVID-19:_To keep our staff as safe as possible and to adhere to government guidelines, high standards of hygiene and social distancing is maintained throughout the workplace.

Please note you must have eligibility to work in the UK. CV's that do not include contact details will not be considered.

We look forward to hearing from you.
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NO AGENCIES._

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Experience:_

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Sales _(at least 1 year experience)._
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Customer Service _(at least 1 year experience)._

Job Type:
Part-time

Part-time hours: 25 per week

Salary:
£21,000.00 per year

Benefits: