Sales Administration Assistant - Blackpool, United Kingdom - Rosewood Management Services Ltd

Description

RKMS are seeking an experienced person to join our expanding team on a part time basis, with flexible working opportunities with the possibility of a full-time role.

We are an established provider of apprenticeships, vocational qualifications, training, and consultancy.

With a track record of delivery to more than 4000 customers, delivering a diverse range of services from advanced apprenticeships in lean management to fire risk assessments.

We have a suite of services from bespoke consultancy support to eLearning courses.

Attitude and experience are more important to us than qualifications as we can provide a full training package in the use of our systems and support with external professional qualifications.

You will be working as part of a Sales/ Administration team in a busy office environment.


Summary of the role:

You will be responsible for managing incoming enquiries for our services, supporting clients, dealing with daily admin tasks, identifying cross selling opportunities, marketing our services and Project Management.

Specific Responsibilities:

• Update and maintain CRM systems.
• Take incoming sales calls / enquires / courtesy calls to existing clients.
• General administration processing training course paperwork, project processing, Some PA work for the CEO

• Project management

• Liaising with our team of fieldbased associates, consultants, trainers
• Liaising with customers, booking our services, gathering feedback
• Communicating with other internal departments

Essential skills and experience to excel in this role:

• Previous B2B experience with good listening skills and ability to find the best business solutions.
• Proven track record of meeting monthly targets & working to tight deadlines.
• Telephone canvassing
• Key account management
• Ability to understand standards and relay in layman's terms to clients.
• Computer literacy as we use cloud hosted compliance solutions.
• Strong interpersonal, communication & engagement skills, good presentation, confident & professional on the telephone.
• Ability to proactively manage own workload and work on own initiative.

Desirable skills:

• Sales experience
• Administration experience

Remuneration:

- £26k pa Pro-Rata

• Companywide Bonus Scheme eligible after 3 months service, paid Quarterly

• Nest Pension

• Optional
• Long Service Incentive 1 extra day after every 2 years' service
• Team days / events
• The RKMS Group will provide appropriate training & support.

Job Type:
Part-time

Part-time hours: 16 per week


Salary:
£26,000.00 per year


Benefits:

• Company pension
• Onsite parking
• Work from home

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Blackpool: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location:
Hybrid remote in Blackpool

Application deadline: 23/06/2023

Expected start date: 04/07/2023